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INTRUSION & PRO AUDIO ▸

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B2B ENGINEERING

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We deliver turnkey solutions for enterprise video surveillance, long-range wireless links, and structured network infrastructure with preferred distributor pricing across the United States.

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⚡ Network & Surveillance System Builder

Specify your project parameters. Our interactive engine configures recommended EPCOM hardware, calculating power budgets, switching topology, and storage requirements for US commercial deployments.

RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
• Surveillance: 16-Channel 4K H.265+ NVR + 8MP WDR IP Dome Cameras
• Power Backup: 1500VA / 1350W Pure Sine Wave Online Rackmount UPS
• Infrastructure: 24-Port Cat6A Shielded Patch Panel + 12U Wall Cabinet
Request Official US Engineer Quotation (WhatsApp)
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OFFICIAL DISCIPLINE ✓ Verified In-Stock USA ⚡ Same-Day Shipping

🔌 Structured Cabling

High-Density Cat6/Cat6A Patch Panels, Armored Bulk Cabling, RJ45 Connectors and Server Rack Accessories.

  • 1000ft (305m) Cat5e Reel Outdoor Shielded (FTP) Ethernet Cable - 100% Solid Copper, UL Listed, Waterproof, Black - Easy-Pull Box
    LINKEDPRO BY EPCOM

    1000ft (305m) Cat5e Reel Outdoor Shielded (FTP) Ethernet Cable - 100% Solid Copper, UL Listed, Waterproof, Black - Easy-Pull Box

    Model: PRO-CAT-5-EXT-V2 | SKU: PRO-CAT-5-EXT-V2
    Sold out
    LINKEDPRO BY EPCOM

    1000ft (305m) Cat5e Reel Outdoor Shielded (FTP) Ethernet Cable - 100% Solid Copper, UL Listed, Waterproof, Black - Easy-Pull Box

    Model: PRO-CAT-5-EXT-V2 | SKU: PRO-CAT-5-EXT-V2
    Regular price $134.00 USD
    Regular price $167.50 USD Sale price $134.00 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Single-Mode SFP LC Transceiver, 1.25Gbps, 3Km, LC Simplex - Wavelength: 1310nm/1550nm
    WI-TEK

    Single-Mode SFP LC Transceiver, 1.25Gbps, 3Km, LC Simplex - Wavelength: 1310nm/1550nm

    Model: WI-SFP10LC-3KM | SKU: WI-SFP10LC-3KM
    Sold out
    WI-TEK

    Single-Mode SFP LC Transceiver, 1.25Gbps, 3Km, LC Simplex - Wavelength: 1310nm/1550nm

    Model: WI-SFP10LC-3KM | SKU: WI-SFP10LC-3KM
    Regular price $17.98 USD
    Regular price Sale price $17.98 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Coaxial cable with 90% shielding, RoHS certification, aluminum-coated copper conductor, 50 Ohms, 1640 ft reel.
    COMMSCOPE (ANDREW)

    Coaxial cable with 90% shielding, RoHS certification, aluminum-coated copper conductor, 50 Ohms, 1640 ft reel.

    Model: CNT400/1640 | SKU: CNT400/1640
    Sold out
    COMMSCOPE (ANDREW)

    Coaxial cable with 90% shielding, RoHS certification, aluminum-coated copper conductor, 50 Ohms, 1640 ft reel.

    Model: CNT400/1640 | SKU: CNT400/1640
    Regular price $1,269.89 USD
    Regular price Sale price $1,269.89 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • LINKEDPRO Coaxial Cable 1000 ft Reel RG-8 50 Ohms with Copper Clad Aluminum Conductor and Tinned Copper Coated Aluminum Mesh
    LINKEDPRO BY EPCOM

    LINKEDPRO Coaxial Cable 1000 ft Reel RG-8 50 Ohms with Copper Clad Aluminum Conductor and Tinned Copper Coated Aluminum Mesh

    Model: LP-400/1000 | SKU: LP-400/1000
    Sold out
    LINKEDPRO BY EPCOM

    LINKEDPRO Coaxial Cable 1000 ft Reel RG-8 50 Ohms with Copper Clad Aluminum Conductor and Tinned Copper Coated Aluminum Mesh

    Model: LP-400/1000 | SKU: LP-400/1000
    Regular price $317.11 USD
    Regular price $396.39 USD Sale price $317.11 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • (PowerBox Pro) Router Outdoor 5 port Gigabit, PoE 802.3af/at
    MIKROTIK

    (PowerBox Pro) Router Outdoor 5 port Gigabit, PoE 802.3af/at

    Model: RB960PGS-PB | SKU: RB960PGS-PB
    Sold out
    MIKROTIK

    (PowerBox Pro) Router Outdoor 5 port Gigabit, PoE 802.3af/at

    Model: RB960PGS-PB | SKU: RB960PGS-PB
    Regular price $141.41 USD
    Regular price Sale price $141.41 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • 1000ft Drum of 7/8' Corrugated Coaxial Cable.
    LinkedPRO

    1000ft Drum of 7/8' Corrugated Coaxial Cable.

    Model: LP550A/1000 | SKU: LP550A/1000
    Sold out
    LinkedPRO

    1000ft Drum of 7/8' Corrugated Coaxial Cable.

    Model: LP550A/1000 | SKU: LP550A/1000
    Regular price $1,846.58 USD
    Regular price Sale price $1,846.58 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • RG-8 1000 ft Cable Reel, Flexible Low Loss Communications Coax 50 Ohms
    Times Microwave

    RG-8 1000 ft Cable Reel, Flexible Low Loss Communications Coax 50 Ohms

    Model: LMR-400/1000 | SKU: LMR-400/1000
    Sold out
    Times Microwave

    RG-8 1000 ft Cable Reel, Flexible Low Loss Communications Coax 50 Ohms

    Model: LMR-400/1000 | SKU: LMR-400/1000
    Regular price $1,843.18 USD
    Regular price Sale price $1,843.18 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • Coaxial Cable RG-8/U Type, 10 AWG Solid 0.108'; Bare Copper Conductor + Tinned Copper Braid Shield (90% Coverage), Semi-solid Polyethylene Insulation, PVC Jacket
    BELDEN

    Coaxial Cable RG-8/U Type, 10 AWG Solid 0.108'; Bare Copper Conductor + Tinned Copper Braid Shield (90% Coverage), Semi-solid Polyethylene Insulation, PVC Jacket

    Model: 9913FT | SKU: 9913FT
    Sold out
    BELDEN

    Coaxial Cable RG-8/U Type, 10 AWG Solid 0.108'; Bare Copper Conductor + Tinned Copper Braid Shield (90% Coverage), Semi-solid Polyethylene Insulation, PVC Jacket

    Model: 9913FT | SKU: 9913FT
    Regular price $6.99 USD
    Regular price $13.99 USD Sale price $6.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Cat6 Cable / 1000 ft (305 m) / 23 AWG CCA / 250 MHz / CMX Indoor / Black
    LINKEDPRO BY EPCOM

    Cat6 Cable / 1000 ft (305 m) / 23 AWG CCA / 250 MHz / CMX Indoor / Black

    Model: PRO-CAT-6B | SKU: PRO-CAT-6B
    Sold out
    LINKEDPRO BY EPCOM

    Cat6 Cable / 1000 ft (305 m) / 23 AWG CCA / 250 MHz / CMX Indoor / Black

    Model: PRO-CAT-6B | SKU: PRO-CAT-6B
    Regular price $95.38 USD
    Regular price $119.22 USD Sale price $95.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Heliax Low Density Foam Coaxial Cable, Corrugated Copper, 1/2", Black PE Jacket, 1,000 ft. Reel
    ANDREW

    Heliax Low Density Foam Coaxial Cable, Corrugated Copper, 1/2", Black PE Jacket, 1,000 ft. Reel

    Model: LDF4-50A/1000 | SKU: LDF4-50A/1000
    Sold out
    ANDREW

    Heliax Low Density Foam Coaxial Cable, Corrugated Copper, 1/2", Black PE Jacket, 1,000 ft. Reel

    Model: LDF4-50A/1000 | SKU: LDF4-50A/1000
    Regular price $4,162.99 USD
    Regular price $5,203.99 USD Sale price $4,162.99 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • Cat6 UTP weather cable with GEL DOUBLE JACKET, ETL, UL, black color of 1000 ft, for extreme Climates, for video surveillance applications, HD video, and data networks. Weathering
    LINKEDPRO BY EPCOM

    Cat6 UTP weather cable with GEL DOUBLE JACKET, ETL, UL, black color of 1000 ft, for extreme Climates, for video surveillance applications, HD video, and data networks. Weathering

    Model: PRO-CAT-6-GELX | SKU: PRO-CAT-6-GELX
    Sold out
    LINKEDPRO BY EPCOM

    Cat6 UTP weather cable with GEL DOUBLE JACKET, ETL, UL, black color of 1000 ft, for extreme Climates, for video surveillance applications, HD video, and data networks. Weathering

    Model: PRO-CAT-6-GELX | SKU: PRO-CAT-6-GELX
    Regular price $396.60 USD
    Regular price $495.75 USD Sale price $396.60 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • White 1000FT Outdoor Cat5e Cable Reel (100% Pure Bare Copper, UV Resistant CMX, Direct Burial & Aerial) - Shielded Network & PoE Ethernet, UL Certified
    LINKEDPRO BY EPCOM

    White 1000FT Outdoor Cat5e Cable Reel (100% Pure Bare Copper, UV Resistant CMX, Direct Burial & Aerial) - Shielded Network & PoE Ethernet, UL Certified

    Model: PRO-CAT5-EXT-LITEW | SKU: PRO-CAT5-EXT-LITEW
    Sold out
    LINKEDPRO BY EPCOM

    White 1000FT Outdoor Cat5e Cable Reel (100% Pure Bare Copper, UV Resistant CMX, Direct Burial & Aerial) - Shielded Network & PoE Ethernet, UL Certified

    Model: PRO-CAT5-EXT-LITEW | SKU: PRO-CAT5-EXT-LITEW
    Regular price $202.85 USD
    Regular price $253.56 USD Sale price $202.85 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Cable coaxial 90% de blindaje, certificación RoHS, conductor de cobre revestido de aluminio, 50 Ohms
    COMMSCOPE (ANDREW)

    Cable coaxial 90% de blindaje, certificación RoHS, conductor de cobre revestido de aluminio, 50 Ohms

    Model: CNT400FT | SKU: CNT400FT
    Sold out
    COMMSCOPE (ANDREW)

    Cable coaxial 90% de blindaje, certificación RoHS, conductor de cobre revestido de aluminio, 50 Ohms

    Model: CNT400FT | SKU: CNT400FT
    Regular price $17.20 USD
    Regular price $21.50 USD Sale price $17.20 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • 1/2-in Corrugated Coaxial Cable 1000 ft Reel
    LINKEDPRO BY EPCOM

    1/2-in Corrugated Coaxial Cable 1000 ft Reel

    Model: LP-450A/1000 | SKU: LP-450A/1000
    Sold out
    LINKEDPRO BY EPCOM

    1/2-in Corrugated Coaxial Cable 1000 ft Reel

    Model: LP-450A/1000 | SKU: LP-450A/1000
    Regular price $1,142.98 USD
    Regular price Sale price $1,142.98 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • Coaxial Cable 1000 ft Reel LINKEDPRO Low Loss RG-8/X, 50 Ohms
    LINKEDPRO BY EPCOM

    Coaxial Cable 1000 ft Reel LINKEDPRO Low Loss RG-8/X, 50 Ohms

    Model: LP-240/1000 | SKU: LP-240/1000
    Sold out
    LINKEDPRO BY EPCOM

    Coaxial Cable 1000 ft Reel LINKEDPRO Low Loss RG-8/X, 50 Ohms

    Model: LP-240/1000 | SKU: LP-240/1000
    Regular price $309.58 USD
    Regular price Sale price $309.58 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • 1000 ft Reel Coaxial Cable Type RG-142, Double Shield, 50 Ohms Solid Copper Conductor and Tinned Copper Mesh
    LINKEDPRO BY EPCOM

    1000 ft Reel Coaxial Cable Type RG-142, Double Shield, 50 Ohms Solid Copper Conductor and Tinned Copper Mesh

    Model: LP-142/1000 | SKU: LP-142/1000
    Sold out
    LINKEDPRO BY EPCOM

    1000 ft Reel Coaxial Cable Type RG-142, Double Shield, 50 Ohms Solid Copper Conductor and Tinned Copper Mesh

    Model: LP-142/1000 | SKU: LP-142/1000
    Regular price $1,045.78 USD
    Regular price Sale price $1,045.78 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • RG58U Cable Copper Braid Shield 95%, Insulation: Polyethylene
    BELDEN

    RG58U Cable Copper Braid Shield 95%, Insulation: Polyethylene

    Model: 8240/1000 | SKU: 8240/1000
    Sold out
    BELDEN

    RG58U Cable Copper Braid Shield 95%, Insulation: Polyethylene

    Model: 8240/1000 | SKU: 8240/1000
    Regular price $1,213.99 USD
    Regular price $1,516.99 USD Sale price $1,213.99 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • Heliax Low Density Foam Coaxial Cable, Corrugated Copper, Black PE Jacket
    ANDREW / COMMSCOPE

    Heliax Low Density Foam Coaxial Cable, Corrugated Copper, Black PE Jacket

    Model: LDF450AFT | SKU: LDF450AFT
    Sold out
    ANDREW / COMMSCOPE

    Heliax Low Density Foam Coaxial Cable, Corrugated Copper, Black PE Jacket

    Model: LDF450AFT | SKU: LDF450AFT
    Regular price $5.38 USD
    Regular price Sale price $5.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • PLC 1:4 Micro Splitter without Connectors
    FIBERHOME

    PLC 1:4 Micro Splitter without Connectors

    Model: PLC-104-S | SKU: PLC-104-S
    Sold out
    FIBERHOME

    PLC 1:4 Micro Splitter without Connectors

    Model: PLC-104-S | SKU: PLC-104-S
    Regular price $30.38 USD
    Regular price $37.98 USD Sale price $30.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Coaxial Cable 1000 ft Reel LINKEDPRO 50 Ohms with Solid-Copper Conductor and Tinned Copper Mesh
    LINKEDPRO BY EPCOM

    Coaxial Cable 1000 ft Reel LINKEDPRO 50 Ohms with Solid-Copper Conductor and Tinned Copper Mesh

    Model: LP-600/1000 | SKU: LP-600/1000
    Sold out
    LINKEDPRO BY EPCOM

    Coaxial Cable 1000 ft Reel LINKEDPRO 50 Ohms with Solid-Copper Conductor and Tinned Copper Mesh

    Model: LP-600/1000 | SKU: LP-600/1000
    Regular price $1,025.98 USD
    Regular price Sale price $1,025.98 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
  • HELIAX Superflexible Low Density Foam Coaxial Cable, Corrugated Copper Shield, Black PE Jacket.
    ANDREW / COMMSCOPE

    HELIAX Superflexible Low Density Foam Coaxial Cable, Corrugated Copper Shield, Black PE Jacket.

    Model: FSJ-150A | SKU: FSJ-150A
    Sold out
    ANDREW / COMMSCOPE

    HELIAX Superflexible Low Density Foam Coaxial Cable, Corrugated Copper Shield, Black PE Jacket.

    Model: FSJ-150A | SKU: FSJ-150A
    Regular price $18.44 USD
    Regular price $23.05 USD Sale price $18.44 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • 30 meters / Coaxial cable ( BNC ) + Power / 100% Copper / For 4K Cameras / Indoor and Outdoor use
    EPCOM POWERLINE

    30 meters / Coaxial cable ( BNC ) + Power / 100% Copper / For 4K Cameras / Indoor and Outdoor use

    Model: DIY-30M-HD | SKU: DIY-30M-HD
    Sold out
    EPCOM POWERLINE

    30 meters / Coaxial cable ( BNC ) + Power / 100% Copper / For 4K Cameras / Indoor and Outdoor use

    Model: DIY-30M-HD | SKU: DIY-30M-HD
    Regular price $19.19 USD
    Regular price $23.99 USD Sale price $19.19 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • Cat5e Outdoor Cable 1000ft (305m) - Double Jacket Waterproof Ethernet Reel - Black (CCA)
    LINKEDPRO BY EPCOM

    Cat5e Outdoor Cable 1000ft (305m) - Double Jacket Waterproof Ethernet Reel - Black (CCA)

    Model: EP-CAT-5E-V2-EXT | SKU: EP-CAT-5E-V2-EXT
    Sold out
    LINKEDPRO BY EPCOM

    Cat5e Outdoor Cable 1000ft (305m) - Double Jacket Waterproof Ethernet Reel - Black (CCA)

    Model: EP-CAT-5E-V2-EXT | SKU: EP-CAT-5E-V2-EXT
    Regular price $82.71 USD
    Regular price $103.39 USD Sale price $82.71 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sold out
  • 1000 Ft. Spool, Flexible Low Loss Communications Coax 50 Ohms 1/2"
    TIMES MICROWAVE

    1000 Ft. Spool, Flexible Low Loss Communications Coax 50 Ohms 1/2"

    Model: LMR-600/1000 | SKU: LMR-600/1000
    Sold out
    TIMES MICROWAVE

    1000 Ft. Spool, Flexible Low Loss Communications Coax 50 Ohms 1/2"

    Model: LMR-600/1000 | SKU: LMR-600/1000
    Regular price $2,557.80 USD
    Regular price Sale price $2,557.80 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sold out
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Nuo Networks

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🇺🇸 🇲🇽 US-MEXICO BINATIONAL OPERATIONS & FIELD EXECUTION

Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

🏛️
Dual-Nation Corporate Structure
Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
🏭
Nearshoring & Industrial Hubs
Active engineering coverage across major manufacturing corridors: Tijuana, Monterrey, Ciudad Juárez, Guadalajara, Querétaro, the Bajío, and Mexico City.
🛠️
Certified Field Engineering
Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
💵
Bilateral US / Mexico Invoicing
Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
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REAL-TIME DISPATCH LOGISTICS

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Real-time status for commercial orders, EPCOM Texas & Florida fulfillment hubs, and UPS/FedEx tracking.

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EPCOM Hub Dallas/Miami
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View Live GPS Tracking on Carrier Site (UPS/FedEx) →
Hardware Package Contents:
    Need direct order assistance? Alex (AI Voice Desk) can verify live orders and dispatch tracking SMS.
    Call +1 (888) 306-4555
    Commercial Hardware Guarantee

    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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