Skip to content
FREE SHIPPING Free Ground Shipping on Orders Over $500 • Flat-Rate $14.99 Under $500 (Contiguous U.S.)
24/7 PHONE CALLS 📞 +1 (888) 306-4555 ⚡ Orders before 2:00 PM CST ship same day Track Order → Shipping Policy →
Nuo Networks
Deliver to
United States
Networking Two-Way Radios CCTV & Cameras
CALL 24/7
🇺🇸
Hello, Sign In
My Account
Returns &
Orders
0
24/7 Customer Service +1 (888) 306-4555
TAP TO CALL
⭐ Top Picks for You
Enterprise Networking
All Managed Switches & Networking LinkedPro Network Hardware Syscom Infrastructure
Radio Communication
ICOM Professional Radios Kenwood Communications Astron Regulated Power All Radiocommunications
Video Surveillance
All Video Surveillance Gear IP & Analog Cameras NVR & DVR Recorders EPCOM Security Biometric Access Control
Structured Cabling & Power
Cat6/Cat6A & Patch Panels Industrial Power Supplies Belden Industrial Cables
24/7 Support: +1 (888) 306-4555 Toll-Free Calls • Alex AI Desk
CALL 24/7

VIDEO SURVEILLANCE ▸

TOP
  • IP & Analog Cameras
  • NVR & DVR Recorders
  • Surveillance Hard Drives
  • Power Supplies & PoE
  • Coaxial & UTP Cabling
  • Transceivers & Baluns
  • Dash Cams & Body Cams
  • Solar Surveillance & Sensors

CONTROL & NETWORKING ▸

  • Mesh Systems & Wi-Fi 7 TOP
  • Biometric Access Control
  • Network Switches & Routers
  • Network & IT Infrastructure
  • Security Firewalls (NGFW)
  • Load Balancers & Gateways
  • Structured Cabling & Racks
  • Cat6/Cat6A Spools & Cords
  • 60, 70 & 80 GHz Wireless Links

INTRUSION & PRO AUDIO ▸

  • Commercial Alarm Systems
  • Intrusion & Smart Automation
  • Fire & Smoke Detection
  • Commercial Pro Audio
  • Hybrid A/V & Intercom Systems
  • Industrial IoT & GPS Telematics NEW
  • Industrial Safety & Protection

TELECOM & POWER ▸

TOP
  • 📡 Two-Way Radios & Transceivers ICOM / KENWOOD
  • ⚡ Industrial Power Supplies ASTRON
  • ICOM Handhelds & Mobiles
  • Kenwood Base Stations
  • Astron Regulated DC Supplies
  • Communication Towers & Brackets
  • RF Surge & Lightning Protection
  • UHF / VHF Combiners & Cavities
B2B ENGINEERING

Are You an Integrator or Managing a Large Project?

We deliver turnkey solutions for enterprise video surveillance, long-range wireless links, and structured network infrastructure with preferred distributor pricing across the United States.

Request Project Quote Now
ENTERPRISE B2B TOOL

⚡ Network & Surveillance System Builder

Specify your project parameters. Our interactive engine configures recommended EPCOM hardware, calculating power budgets, switching topology, and storage requirements for US commercial deployments.

RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
• Surveillance: 16-Channel 4K H.265+ NVR + 8MP WDR IP Dome Cameras
• Power Backup: 1500VA / 1350W Pure Sine Wave Online Rackmount UPS
• Infrastructure: 24-Port Cat6A Shielded Patch Panel + 12U Wall Cabinet
Request Official US Engineer Quotation (WhatsApp)
  1. Home
  2. ›
  3. Search: antenna

Search results

  • Cell Signal Booster Kit DRIVE X | Boosts cellular signal for multiple users in any passenger vehicle/car, truck, van, or SUV
    WILSONPRO / WEBOOST

    Cell Signal Booster Kit DRIVE X | Boosts cellular signal for multiple users in any passenger vehicle/car, truck, van, or SUV

    Model: 475-021 | SKU: 475-021
    Sale
    WILSONPRO / WEBOOST

    Cell Signal Booster Kit DRIVE X | Boosts cellular signal for multiple users in any passenger vehicle/car, truck, van, or SUV

    Model: 475-021 | SKU: 475-021
    Regular price $495.13 USD
    Regular price $618.91 USD Sale price $495.13 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Handheld/Portable Business Two Way Radio, UHF 450-470 MHz, 16 channels
    TXPRO

    Handheld/Portable Business Two Way Radio, UHF 450-470 MHz, 16 channels

    Model: TX-350 | SKU: TX-350
    Sale
    TXPRO

    Handheld/Portable Business Two Way Radio, UHF 450-470 MHz, 16 channels

    Model: TX-350 | SKU: TX-350
    Regular price $47.83 USD
    Regular price $59.79 USD Sale price $47.83 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 136-174MHz IDAS Portable with 128 Channels, Display and Limited Keypad
    ICOM

    136-174MHz IDAS Portable with 128 Channels, Display and Limited Keypad

    Model: F1100DS 63 USA | SKU: F1100DS 63 USA
    Sale
    ICOM

    136-174MHz IDAS Portable with 128 Channels, Display and Limited Keypad

    Model: F1100DS 63 USA | SKU: F1100DS 63 USA
    Regular price $420.61 USD
    Regular price $525.76 USD Sale price $420.61 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Portable Digital ICOM Transceiver, Rx-Tx: 136-174MHz, type-D Trunking, Submersible IP67.
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 136-174MHz, type-D Trunking, Submersible IP67.

    Model: F1100D 53 USA | SKU: F1100D 53 USA
    Sale
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 136-174MHz, type-D Trunking, Submersible IP67.

    Model: F1100D 53 USA | SKU: F1100D 53 USA
    Regular price $348.32 USD
    Regular price $435.40 USD Sale price $348.32 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Antenna Connector for TK2202K/ 2402 /3202/ 3402K/ NX240/340
    KENWOOD

    Antenna Connector for TK2202K/ 2402 /3202/ 3402K/ NX240/340

    Model: E04-0477-15 | SKU: E04-0477-15
    Sale
    KENWOOD

    Antenna Connector for TK2202K/ 2402 /3202/ 3402K/ NX240/340

    Model: E04-0477-15 | SKU: E04-0477-15
    Regular price $13.76 USD
    Regular price $17.20 USD Sale price $13.76 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • WiFi Module for Mobile DVRs EPCOM allows WiFi Data Backup
    EPCOM

    WiFi Module for Mobile DVRs EPCOM allows WiFi Data Backup

    Model: XMRH4WIFI | SKU: XMRH4WIFI
    Sale
    EPCOM

    WiFi Module for Mobile DVRs EPCOM allows WiFi Data Backup

    Model: XMRH4WIFI | SKU: XMRH4WIFI
    Regular price $30.62 USD
    Regular price $38.27 USD Sale price $30.62 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • AP 802.11ax Wi-Fi 6 / dual-band 2x2:2 MU-MIMO with DL/UL OFDMA
    GRANDSTREAM

    AP 802.11ax Wi-Fi 6 / dual-band 2x2:2 MU-MIMO with DL/UL OFDMA

    Model: GWN7660E | SKU: GWN7660E
    Sale
    GRANDSTREAM

    AP 802.11ax Wi-Fi 6 / dual-band 2x2:2 MU-MIMO with DL/UL OFDMA

    Model: GWN7660E | SKU: GWN7660E
    Regular price $117.28 USD
    Regular price $146.60 USD Sale price $117.28 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 50W, UHF 450-490 MHz Repeater, DMR protocol, 2 calls in the same repeater
    TXPRO

    50W, UHF 450-490 MHz Repeater, DMR protocol, 2 calls in the same repeater

    Model: TXR8500UH | SKU: TXR8500UH
    Sale
    TXPRO

    50W, UHF 450-490 MHz Repeater, DMR protocol, 2 calls in the same repeater

    Model: TXR8500UH | SKU: TXR8500UH
    Regular price $1,921.60 USD
    Regular price $2,281.99 USD Sale price $1,921.60 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • 13 mm Wrench with Ratchet for Antenna Installation
    RF ELEMENTS

    13 mm Wrench with Ratchet for Antenna Installation

    Model: RRW-13MM | SKU: RRW-13MM
    Sale
    RF ELEMENTS

    13 mm Wrench with Ratchet for Antenna Installation

    Model: RRW-13MM | SKU: RRW-13MM
    Regular price $21.08 USD
    Regular price $26.35 USD Sale price $21.08 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • VHF Air Band Transceiver with LCD Display of 2.3 Inches, 6W (PEP) of Power
    ICOM

    VHF Air Band Transceiver with LCD Display of 2.3 Inches, 6W (PEP) of Power

    Model: A25C 86 USA | SKU: A25C 86 USA
    Sale
    ICOM

    VHF Air Band Transceiver with LCD Display of 2.3 Inches, 6W (PEP) of Power

    Model: A25C 86 USA | SKU: A25C 86 USA
    Regular price $795.70 USD
    Regular price $994.62 USD Sale price $795.70 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Portable Digital ICOM Transceiver, Rx-Tx: 450- 512  MHz, FCC, type-D Trunking, Submersible IP67
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 450- 512 MHz, FCC, type-D Trunking, Submersible IP67

    Model: F2100D66USA | SKU: F2100D66USA
    Sale
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 450- 512 MHz, FCC, type-D Trunking, Submersible IP67

    Model: F2100D66USA | SKU: F2100D66USA
    Regular price $370.10 USD
    Regular price $462.62 USD Sale price $370.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wi-Fi 7 Access Point / 3.6 Gbps / Dual-Band 2x2:2 MIMO / MLO / 4KQAM / MRU / Preamble Puncturing / 256 Concurrent Clients / 2 x 2.5G PoE+ Ports / 175m Coverage / BLE 5.3 / Integrated Management
    GRANDSTREAM

    Wi-Fi 7 Access Point / 3.6 Gbps / Dual-Band 2x2:2 MIMO / MLO / 4KQAM / MRU / Preamble Puncturing / 256 Concurrent Clients / 2 x 2.5G PoE+ Ports / 175m Coverage / BLE 5.3 / Integrated Management

    Model: GWN7670 | SKU: GWN7670
    Sale
    GRANDSTREAM

    Wi-Fi 7 Access Point / 3.6 Gbps / Dual-Band 2x2:2 MIMO / MLO / 4KQAM / MRU / Preamble Puncturing / 256 Concurrent Clients / 2 x 2.5G PoE+ Ports / 175m Coverage / BLE 5.3 / Integrated Management

    Model: GWN7670 | SKU: GWN7670
    Regular price $128.33 USD
    Regular price $160.41 USD Sale price $128.33 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Portable Digital ICOM Transceiver, Rx-Tx: 450-470MHz, type-D Trunking, Submersible IP67.
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 450-470MHz, type-D Trunking, Submersible IP67.

    Model: F2100DT 83 USA | SKU: F2100DT 83 USA
    Sale
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 450-470MHz, type-D Trunking, Submersible IP67.

    Model: F2100DT 83 USA | SKU: F2100DT 83 USA
    Regular price $457.87 USD
    Regular price $572.34 USD Sale price $457.87 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Test Kit for Wireless Field Transmission / Traverse up to 1 mile of construction or material
    SURE-FI

    Test Kit for Wireless Field Transmission / Traverse up to 1 mile of construction or material

    Model: PINGER | SKU: PINGER
    Sale
    SURE-FI

    Test Kit for Wireless Field Transmission / Traverse up to 1 mile of construction or material

    Model: PINGER | SKU: PINGER
    Regular price $134.95 USD
    Regular price $168.69 USD Sale price $134.95 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Marine Transceiver Top Performance Ultra Compact VHF (With GPS Receiver)  Black Color
    ICOM

    Marine Transceiver Top Performance Ultra Compact VHF (With GPS Receiver) Black Color

    Model: M330GBLACK | SKU: M330GBLACK
    Sale
    ICOM

    Marine Transceiver Top Performance Ultra Compact VHF (With GPS Receiver) Black Color

    Model: M330GBLACK | SKU: M330GBLACK
    Regular price $318.54 USD
    Regular price $398.18 USD Sale price $318.54 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 1/4' Triangular Base Plate, 3/4' Nipple, for STZ45G Section Hot-dip Galvanized
    SYSCOM TOWERS

    1/4' Triangular Base Plate, 3/4' Nipple, for STZ45G Section Hot-dip Galvanized

    Model: SBZ-45G | SKU: SBZ-45G
    Sale
    SYSCOM TOWERS

    1/4' Triangular Base Plate, 3/4' Nipple, for STZ45G Section Hot-dip Galvanized

    Model: SBZ-45G | SKU: SBZ-45G
    Regular price $91.07 USD
    Regular price $113.84 USD Sale price $91.07 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • UHF 400-470MHZ Digital DMR IP connection repeater
    ABELL

    UHF 400-470MHZ Digital DMR IP connection repeater

    Model: R5020-400 | SKU: R5020-400
    Sale
    ABELL

    UHF 400-470MHZ Digital DMR IP connection repeater

    Model: R5020-400 | SKU: R5020-400
    Regular price $1,011.62 USD
    Regular price $1,123.17 USD Sale price $1,011.62 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • High-Power Indoor/Outdoor Access Point - Up to 300 m Coverage, Supports 128 Devices, and Built-in Hotspot Function
    ALTAI TECHNOLOGIES

    High-Power Indoor/Outdoor Access Point - Up to 300 m Coverage, Supports 128 Devices, and Built-in Hotspot Function

    Model: C1N | SKU: C1N
    Sale
    ALTAI TECHNOLOGIES

    High-Power Indoor/Outdoor Access Point - Up to 300 m Coverage, Supports 128 Devices, and Built-in Hotspot Function

    Model: C1N | SKU: C1N
    Regular price $160.99 USD
    Regular price $200.99 USD Sale price $160.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wireless Transmitter Kit, up to 3.1 miles (5km) ideal for video surveillance, 5 GHz, up to 300Mbps, 13dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.
    WI-TEK

    Wireless Transmitter Kit, up to 3.1 miles (5km) ideal for video surveillance, 5 GHz, up to 300Mbps, 13dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.

    Model: WI-CPE513P-KIT-V3 | SKU: WI-CPE513P-KIT-V3
    Sale
    WI-TEK

    Wireless Transmitter Kit, up to 3.1 miles (5km) ideal for video surveillance, 5 GHz, up to 300Mbps, 13dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.

    Model: WI-CPE513P-KIT-V3 | SKU: WI-CPE513P-KIT-V3
    Regular price $159.45 USD
    Regular price $199.31 USD Sale price $159.45 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • UHF Compact Repeater SIMULCAST, 400-470 MHz, 50 W
    ICOM

    UHF Compact Repeater SIMULCAST, 400-470 MHz, 50 W

    Model: URFR6300 81 USA | SKU: URFR6300 81 USA
    Sale
    ICOM

    UHF Compact Repeater SIMULCAST, 400-470 MHz, 50 W

    Model: URFR6300 81 USA | SKU: URFR6300 81 USA
    Regular price $1,399.50 USD
    Regular price $1,749.38 USD Sale price $1,399.50 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Enterprise Wi-Fi 5 Access Point – 802.11ac Wave 2, 2x2:2, Cloud Managed Wireless AP with Dual Gigabit Ethernet
    GRANDSTREAM

    Enterprise Wi-Fi 5 Access Point – 802.11ac Wave 2, 2x2:2, Cloud Managed Wireless AP with Dual Gigabit Ethernet

    Model: GWN7605LR | SKU: GWN7605LR
    Sale
    GRANDSTREAM

    Enterprise Wi-Fi 5 Access Point – 802.11ac Wave 2, 2x2:2, Cloud Managed Wireless AP with Dual Gigabit Ethernet

    Model: GWN7605LR | SKU: GWN7605LR
    Regular price $115.08 USD
    Regular price $143.85 USD Sale price $115.08 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 1/4' Base Plate for STZ35G Tower Section, Hot-Dip Galvanized
    SYSCOM TOWERS

    1/4' Base Plate for STZ35G Tower Section, Hot-Dip Galvanized

    Model: SBZ-35G | SKU: SBZ-35G
    Sale
    SYSCOM TOWERS

    1/4' Base Plate for STZ35G Tower Section, Hot-Dip Galvanized

    Model: SBZ-35G | SKU: SBZ-35G
    Regular price $74.99 USD
    Regular price $93.74 USD Sale price $74.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Tower Section for Areas with High Winds, Moisture Resistant Medium, Maximum Height 30 ft., Hot Dip Galvanized
    SYSCOM TOWERS

    Tower Section for Areas with High Winds, Moisture Resistant Medium, Maximum Height 30 ft., Hot Dip Galvanized

    Model: STZ-45G | SKU: STZ-45G
    Sale
    SYSCOM TOWERS

    Tower Section for Areas with High Winds, Moisture Resistant Medium, Maximum Height 30 ft., Hot Dip Galvanized

    Model: STZ-45G | SKU: STZ-45G
    Regular price $291.99 USD
    Regular price $364.99 USD Sale price $291.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 1
  • …
  • 7
  • 8
  • 9
  • 10
  • 11
  • …
  • 42
BE THE FIRST TO KNOW
Get the latest tech deals, hardware inventory drops, and enterprise solutions.
Free Ground Shipping Over $500
Flat-Rate $14.99 Under $500 • Continental US
100% Genuine Gear
Tier-1 verified commercial hardware
Dedicated B2B Support
Direct engineer & account assistance
Secure Transactions
PCI-DSS 256-bit encrypted checkout
Nuo Networks

Technology and supply chain partner for professional networking, video surveillance, and commercial telecom systems.

Shop by Category

  • Two-Way Radios
  • Networking & Switches
  • Video Surveillance
  • Structured Cabling
  • Top Picks & Deals

Service & Support

  • 📦 Track Your Order
  • Returns & RMA
  • Shipping Policy
  • About Us
  • CALL 24/7 📞 +1 (888) 306-4555 Toll-Free USA

Corporate Contact

Nuo Headquarters (USA) 🇺🇸 HQ Delaware
Nuo Networks Inc. 131 Continental Dr, Suite 305 Newark, DE 19713, US
📞 24/7 Support Line (Calls Only) +1 (888) 306-4555 Toll-Free USA • 24/7 Orders & Tracking
CALL 24/7
VISA MASTERCARD AMEX DISCOVER PAYPAL APPLE PAY WIRE TRANSFER
Shipping Policy · Refund Policy · Privacy Policy · Terms of Service · Direct Support
© 2026 Nuo Networks Inc. All rights reserved. | 131 Continental Dr, Newark, DE 19713, US
🇺🇸 🇲🇽 US-MEXICO BINATIONAL OPERATIONS & FIELD EXECUTION

Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

🏛️
Dual-Nation Corporate Structure
Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
🏭
Nearshoring & Industrial Hubs
Active engineering coverage across major manufacturing corridors: Tijuana, Monterrey, Ciudad Juárez, Guadalajara, Querétaro, the Bajío, and Mexico City.
🛠️
Certified Field Engineering
Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
💵
Bilateral US / Mexico Invoicing
Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
WhatsApp Project Line Email Direct Inquiry
  • Choosing a selection results in a full page refresh.
  • Opens in a new window.
Alex • 24/7 Voice Support CALL 24/7
Order Tracking, Inventory & Shipping Calls
📞 +1 (888) 306-4555
Prefer WhatsApp text? 💬 Chat +1 (424) 355-3283
REAL-TIME DISPATCH LOGISTICS

Track Your Hardware Shipment

Real-time status for commercial orders, EPCOM Texas & Florida fulfillment hubs, and UPS/FedEx tracking.

Quick Test:
No active order found matching your inquiry.
Order Details

#1024 • Valued Customer

IN TRANSIT
✓
Order Placed Verified
✓
EPCOM Hub Dallas/Miami
3
In Transit UPS / FedEx
4
Out for Delivery Destination Area
5
Delivered Signed
Carrier & Service UPS Ground Commercial
Tracking Number 1Z9999999999999999
Estimated Delivery Tomorrow before 4:30 PM CST
Dispatch Origin EPCOM Hub Dallas, TX
View Live GPS Tracking on Carrier Site (UPS/FedEx) →
Hardware Package Contents:
    Need direct order assistance? Alex (AI Voice Desk) can verify live orders and dispatch tracking SMS.
    Call +1 (888) 306-4555
    Commercial Hardware Guarantee

    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

    Your cart is empty

    Continue shopping

    Have an account?

    Log in to check out faster.

    Shopping Cart

    Loading...

    Order special instructions

    Estimated total

    $0.00 USD

    Taxes, discounts and shipping calculated at checkout.
    256-Bit SSL • Same-Day Dispatch • Official Warranty
    Home
    24/7 Desk