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RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
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⚡ Industrial Power Systems

Astron Heavy-Duty Regulated Linear DC Power Supplies, Continuous Inverters and Battery Backup Equipment.

  • NVR 4 Megapixel / 4 IP Channels / 4 PoE+ Ports / 1 Hard Drive Bay / Full HD Output
    EPCOM

    NVR 4 Megapixel / 4 IP Channels / 4 PoE+ Ports / 1 Hard Drive Bay / Full HD Output

    Model: XR14A/4PH(C) | SKU: XR14A/4PH(C)
    Sale
    EPCOM

    NVR 4 Megapixel / 4 IP Channels / 4 PoE+ Ports / 1 Hard Drive Bay / Full HD Output

    Model: XR14A/4PH(C) | SKU: XR14A/4PH(C)
    Regular price $114.10 USD
    Regular price $142.62 USD Sale price $114.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • DVR 8 Megapixel / 4 Channels TURBOHD + 4 IP Channels / 1 HDD Bays / 4 Audio Channels / Coaxitron Audio / 4 Alarm Inputs / Videoanalysis
    EPCOM PROFESSIONAL

    DVR 8 Megapixel / 4 Channels TURBOHD + 4 IP Channels / 1 HDD Bays / 4 Audio Channels / Coaxitron Audio / 4 Alarm Inputs / Videoanalysis

    Model: EV-8004TURBO-D(C) | SKU: EV-8004TURBO-D(C)
    Sale
    EPCOM PROFESSIONAL

    DVR 8 Megapixel / 4 Channels TURBOHD + 4 IP Channels / 1 HDD Bays / 4 Audio Channels / Coaxitron Audio / 4 Alarm Inputs / Videoanalysis

    Model: EV-8004TURBO-D(C) | SKU: EV-8004TURBO-D(C)
    Regular price $118.17 USD
    Regular price $147.71 USD Sale price $118.17 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 75 Ohm Straight BNC Male Connector with Black Relief Plastic Base  for RG-59/ RG-6, Nickel/ Gold/ PTFE.
    EPCOM TITANIUM

    75 Ohm Straight BNC Male Connector with Black Relief Plastic Base for RG-59/ RG-6, Nickel/ Gold/ PTFE.

    Model: TT-RG-97 | SKU: TT-RG-97
    Sale
    EPCOM TITANIUM

    75 Ohm Straight BNC Male Connector with Black Relief Plastic Base for RG-59/ RG-6, Nickel/ Gold/ PTFE.

    Model: TT-RG-97 | SKU: TT-RG-97
    Regular price $10.95 USD
    Regular price $13.69 USD Sale price $10.95 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • BNC GROUND ISOLATOR / Effectively ELIMINATE video problems such as NOISE, CROSSPHONE, DISTORTION and INTERFERENCE caused by ground loops. Compatible with HD-TVI/CVI/AHD/CVBS cameras up to 2 MP.
    EPCOM TITANIUM

    BNC GROUND ISOLATOR / Effectively ELIMINATE video problems such as NOISE, CROSSPHONE, DISTORTION and INTERFERENCE caused by ground loops. Compatible with HD-TVI/CVI/AHD/CVBS cameras up to 2 MP.

    Model: TT-BNC-ISO | SKU: TT-BNC-ISO
    Sale
    EPCOM TITANIUM

    BNC GROUND ISOLATOR / Effectively ELIMINATE video problems such as NOISE, CROSSPHONE, DISTORTION and INTERFERENCE caused by ground loops. Compatible with HD-TVI/CVI/AHD/CVBS cameras up to 2 MP.

    Model: TT-BNC-ISO | SKU: TT-BNC-ISO
    Regular price $26.90 USD
    Regular price $33.62 USD Sale price $26.90 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • C3400 Four-Door Access Controller / Easy management / 30,000 Cards / Metal Cabinet and 12VDC/3A Power Supply Included
    ZKTECO - AccessPRO

    C3400 Four-Door Access Controller / Easy management / 30,000 Cards / Metal Cabinet and 12VDC/3A Power Supply Included

    Model: SYSCA-4R-4D | SKU: SYSCA-4R-4D
    Sale
    ZKTECO - AccessPRO

    C3400 Four-Door Access Controller / Easy management / 30,000 Cards / Metal Cabinet and 12VDC/3A Power Supply Included

    Model: SYSCA-4R-4D | SKU: SYSCA-4R-4D
    Regular price $322.08 USD
    Regular price $402.60 USD Sale price $322.08 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wireless Receiver HDMI for 200 meters , HDbitT Protocol, IR Control, 1080 p @ 50/60 Hz, Compatible with HDCP and Kit TT388A Kit
    EPCOM TITANIUM

    Wireless Receiver HDMI for 200 meters , HDbitT Protocol, IR Control, 1080 p @ 50/60 Hz, Compatible with HDCP and Kit TT388A Kit

    Model: TT388ARX | SKU: TT388ARX
    Sale
    EPCOM TITANIUM

    Wireless Receiver HDMI for 200 meters , HDbitT Protocol, IR Control, 1080 p @ 50/60 Hz, Compatible with HDCP and Kit TT388A Kit

    Model: TT388ARX | SKU: TT388ARX
    Regular price $173.87 USD
    Regular price $217.34 USD Sale price $173.87 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 850VA/510W UPS No Break with Automatic Voltage Regulator (AVR), 4 Outlets NEMA 5-15R,
    EPCOM POWERLINE

    850VA/510W UPS No Break with Automatic Voltage Regulator (AVR), 4 Outlets NEMA 5-15R,

    Model: EPU850LPRO | SKU: EPU850LPRO
    EPCOM POWERLINE

    850VA/510W UPS No Break with Automatic Voltage Regulator (AVR), 4 Outlets NEMA 5-15R,

    Model: EPU850LPRO | SKU: EPU850LPRO
    Regular price $69.30 USD
    Regular price $0.00 USD Sale price $69.30 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • 5 MP IP Dome  / 2.8 to 12 mm motorized lens / IP67 / WDR 120dB / 98 ft IR / H.265+
    EPCOM

    5 MP IP Dome / 2.8 to 12 mm motorized lens / IP67 / WDR 120dB / 98 ft IR / H.265+

    Model: XD51ZH(C) | SKU: XD51ZH(C)
    Sale
    EPCOM

    5 MP IP Dome / 2.8 to 12 mm motorized lens / IP67 / WDR 120dB / 98 ft IR / H.265+

    Model: XD51ZH(C) | SKU: XD51ZH(C)
    Regular price $139.09 USD
    Regular price $173.86 USD Sale price $139.09 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 1000 ft (305 m) Cable Reel / Cat5e / 24AWG / CCA / UTP / Indoor / White
    LINKEDPRO BY EPCOM

    1000 ft (305 m) Cable Reel / Cat5e / 24AWG / CCA / UTP / Indoor / White

    Model: EP-CAT-5E-V2/W | SKU: EP-CAT-5E-V2/W
    LINKEDPRO BY EPCOM

    1000 ft (305 m) Cable Reel / Cat5e / 24AWG / CCA / UTP / Indoor / White

    Model: EP-CAT-5E-V2/W | SKU: EP-CAT-5E-V2/W
    Regular price $71.08 USD
    Regular price Sale price $71.08 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • [ColorVu] TURBOHD Bullet 4K (8 Megapixel) / 24/7 Color Image / 2.8 mm Lens / METAL / White Light 65ft / Outdoor IP67 / WDR 130 dB
    HIKVISION

    [ColorVu] TURBOHD Bullet 4K (8 Megapixel) / 24/7 Color Image / 2.8 mm Lens / METAL / White Light 65ft / Outdoor IP67 / WDR 130 dB

    Model: DS-2CE10UF3T-E | SKU: DS-2CE10UF3T-E
    Sale
    HIKVISION

    [ColorVu] TURBOHD Bullet 4K (8 Megapixel) / 24/7 Color Image / 2.8 mm Lens / METAL / White Light 65ft / Outdoor IP67 / WDR 130 dB

    Model: DS-2CE10UF3T-E | SKU: DS-2CE10UF3T-E
    Regular price $161.45 USD
    Regular price $201.81 USD Sale price $161.45 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Backup battery / 12 V, 12 Ah / UL / AGM-VRLA technology / Flame retardant / For use in electronic equipment Intrusion alarms / Fire / Access control / Video Surveillance / F2 type terminals.
    EPCOM POWERLINE

    Backup battery / 12 V, 12 Ah / UL / AGM-VRLA technology / Flame retardant / For use in electronic equipment Intrusion alarms / Fire / Access control / Video Surveillance / F2 type terminals.

    Model: PL-12-12-FR | SKU: PL-12-12-FR
    Sale
    EPCOM POWERLINE

    Backup battery / 12 V, 12 Ah / UL / AGM-VRLA technology / Flame retardant / For use in electronic equipment Intrusion alarms / Fire / Access control / Video Surveillance / F2 type terminals.

    Model: PL-12-12-FR | SKU: PL-12-12-FR
    Regular price $40.56 USD
    Regular price $50.70 USD Sale price $40.56 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 16-Port Gigabit Unmanaged Switch, Secure and Reliable for CCTV and Versatile Applications, Unmanaged but Still Visible on Ruijie Cloud
    REYEE

    16-Port Gigabit Unmanaged Switch, Secure and Reliable for CCTV and Versatile Applications, Unmanaged but Still Visible on Ruijie Cloud

    Model: RG-ES116G-L | SKU: RG-ES116G-L
    REYEE

    16-Port Gigabit Unmanaged Switch, Secure and Reliable for CCTV and Versatile Applications, Unmanaged but Still Visible on Ruijie Cloud

    Model: RG-ES116G-L | SKU: RG-ES116G-L
    Regular price $58.62 USD
    Regular price $0.00 USD Sale price $58.62 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • NVR 4K / 16 Channels + 16 PoE Port 802.3at (30 Watts ) / Hik-Connect / Switch PoE 300 mts / (EXPORT VERSION)
    HIKVISION

    NVR 4K / 16 Channels + 16 PoE Port 802.3at (30 Watts ) / Hik-Connect / Switch PoE 300 mts / (EXPORT VERSION)

    Model: DS-7632NXI-K2/16P | SKU: DS-7632NXI-K2/16P
    HIKVISION

    NVR 4K / 16 Channels + 16 PoE Port 802.3at (30 Watts ) / Hik-Connect / Switch PoE 300 mts / (EXPORT VERSION)

    Model: DS-7632NXI-K2/16P | SKU: DS-7632NXI-K2/16P
    Regular price $467.38 USD
    Regular price $0.00 USD Sale price $467.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • EPCOM E8-TURBO-IG2W | TVI Eyeball Camera 2MP | 2.8mm Lens | 20m IR EXIR | Indoor | 4-in-1 TVI/AHD/CVI/CVBS | Polycarbonate Housing
    EPCOM PROFESSIONAL

    EPCOM E8-TURBO-IG2W | TVI Eyeball Camera 2MP | 2.8mm Lens | 20m IR EXIR | Indoor | 4-in-1 TVI/AHD/CVI/CVBS | Polycarbonate Housing

    Model: E8-TURBO-IG2W | SKU: E8-TURBO-IG2W
    Sale
    EPCOM PROFESSIONAL

    EPCOM E8-TURBO-IG2W | TVI Eyeball Camera 2MP | 2.8mm Lens | 20m IR EXIR | Indoor | 4-in-1 TVI/AHD/CVI/CVBS | Polycarbonate Housing

    Model: E8-TURBO-IG2W | SKU: E8-TURBO-IG2W
    Regular price $23.99 USD
    Regular price $29.99 USD Sale price $23.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Metal Junction Box for DS-2CD20**, B8**, E8**, LE7**, LB7**
    SYSCOM VIDEO

    Metal Junction Box for DS-2CD20**, B8**, E8**, LE7**, LB7**

    Model: DS-1280ZJ-XS-AX | SKU: DS-1280ZJ-XS-AX
    Sale
    SYSCOM VIDEO

    Metal Junction Box for DS-2CD20**, B8**, E8**, LE7**, LB7**

    Model: DS-1280ZJ-XS-AX | SKU: DS-1280ZJ-XS-AX
    Regular price $26.55 USD
    Regular price $33.19 USD Sale price $26.55 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Parapet Wall Mount Bracket
    HIKVISION

    Parapet Wall Mount Bracket

    Model: DS-1660ZJ | SKU: DS-1660ZJ
    Sale
    HIKVISION

    Parapet Wall Mount Bracket

    Model: DS-1660ZJ | SKU: DS-1660ZJ
    Regular price $77.99 USD
    Regular price $97.49 USD Sale price $77.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 600VA/360W UPS / 7 Ah Battery / 4 NEMA 5-15R Outlets
    EPCOM POWERLINE

    600VA/360W UPS / 7 Ah Battery / 4 NEMA 5-15R Outlets

    Model: EPU600L | SKU: EPU600L
    EPCOM POWERLINE

    600VA/360W UPS / 7 Ah Battery / 4 NEMA 5-15R Outlets

    Model: EPU600L | SKU: EPU600L
    Regular price $76.22 USD
    Regular price Sale price $76.22 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Rapid Desktop Charger Only for BP-265 Battery Pack, use it with the AC Adapter BC-147
    ICOM

    Rapid Desktop Charger Only for BP-265 Battery Pack, use it with the AC Adapter BC-147

    Model: BC-193 | SKU: BC-193
    Sale
    ICOM

    Rapid Desktop Charger Only for BP-265 Battery Pack, use it with the AC Adapter BC-147

    Model: BC-193 | SKU: BC-193
    Regular price $84.33 USD
    Regular price $105.41 USD Sale price $84.33 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Bullet IP 4 MP / POE / 98ft (30m) IR / WDR / Micro SD / IP67 / Motorized Lens 2.8 mm - 12 mm / Cloud Video Recording / Metal
    EPCOM

    Bullet IP 4 MP / POE / 98ft (30m) IR / WDR / Micro SD / IP67 / Motorized Lens 2.8 mm - 12 mm / Cloud Video Recording / Metal

    Model: XB42Z-GEN3 | SKU: XB42Z-GEN3
    Sale
    EPCOM

    Bullet IP 4 MP / POE / 98ft (30m) IR / WDR / Micro SD / IP67 / Motorized Lens 2.8 mm - 12 mm / Cloud Video Recording / Metal

    Model: XB42Z-GEN3 | SKU: XB42Z-GEN3
    Regular price $124.19 USD
    Regular price $155.24 USD Sale price $124.19 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 450VA / 260W UPS, With Stanby Topology, 8 Connectors, ECO SaveEnergy Mode, USB, 3 Years Warranty
    CYBERPOWER

    450VA / 260W UPS, With Stanby Topology, 8 Connectors, ECO SaveEnergy Mode, USB, 3 Years Warranty

    Model: EC450G | SKU: EC450G
    CYBERPOWER

    450VA / 260W UPS, With Stanby Topology, 8 Connectors, ECO SaveEnergy Mode, USB, 3 Years Warranty

    Model: EC450G | SKU: EC450G
    Regular price $84.60 USD
    Regular price $0.00 USD Sale price $84.60 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Industrial PoE Injector, PoE Output Up to 90W, Metal Housing, DIN Rail Mount, CCTV Applications
    WI-TEK

    Industrial PoE Injector, PoE Output Up to 90W, Metal Housing, DIN Rail Mount, CCTV Applications

    Model: WI-POE58-BT-I-DC | SKU: WI-POE58-BT-I-DC
    Sale
    WI-TEK

    Industrial PoE Injector, PoE Output Up to 90W, Metal Housing, DIN Rail Mount, CCTV Applications

    Model: WI-POE58-BT-I-DC | SKU: WI-POE58-BT-I-DC
    Regular price $73.68 USD
    Regular price $92.10 USD Sale price $73.68 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • HD-TVI - Turret 2MP (1080p) / IR 98ft (30m) / 4 in 1/ 2.8 mm lens / IP67 / Metal Housing
    EPCOM

    HD-TVI - Turret 2MP (1080p) / IR 98ft (30m) / 4 in 1/ 2.8 mm lens / IP67 / Metal Housing

    Model: E8-TURBO-GEN3 | SKU: E8-TURBO-GEN3
    EPCOM

    HD-TVI - Turret 2MP (1080p) / IR 98ft (30m) / 4 in 1/ 2.8 mm lens / IP67 / Metal Housing

    Model: E8-TURBO-GEN3 | SKU: E8-TURBO-GEN3
    Regular price $28.97 USD
    Regular price $0.00 USD Sale price $28.97 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Cable with 3.5 mm Jack Female Connector with 4 Male Jack Outputs (Power Splitter) / OCTOPUS TYPE / 4 Male Connectors / 1 Female Connector / 3.5 Jack
    EPCOM POWERLINE

    Cable with 3.5 mm Jack Female Connector with 4 Male Jack Outputs (Power Splitter) / OCTOPUS TYPE / 4 Male Connectors / 1 Female Connector / 3.5 Jack

    Model: JR-F52 | SKU: JR-F52
    Sale
    EPCOM POWERLINE

    Cable with 3.5 mm Jack Female Connector with 4 Male Jack Outputs (Power Splitter) / OCTOPUS TYPE / 4 Male Connectors / 1 Female Connector / 3.5 Jack

    Model: JR-F52 | SKU: JR-F52
    Regular price $17.10 USD
    Regular price $21.38 USD Sale price $17.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • HDMI Splitter and Extender Kit (Extender Splitter) / Splits 1 HDMI Source to 4 Screens / Extends the HDMI signal up to 40 m / 1080P Resolution @ 60 Hz / Cat 6/6a/7 / Zero Latency / Loop Output on Tx / IR / Power only the Tx (PoC).
    EPCOM TITANIUM

    HDMI Splitter and Extender Kit (Extender Splitter) / Splits 1 HDMI Source to 4 Screens / Extends the HDMI signal up to 40 m / 1080P Resolution @ 60 Hz / Cat 6/6a/7 / Zero Latency / Loop Output on Tx / IR / Power only the Tx (PoC).

    Model: TT714PRO | SKU: TT714PRO
    Sale
    EPCOM TITANIUM

    HDMI Splitter and Extender Kit (Extender Splitter) / Splits 1 HDMI Source to 4 Screens / Extends the HDMI signal up to 40 m / 1080P Resolution @ 60 Hz / Cat 6/6a/7 / Zero Latency / Loop Output on Tx / IR / Power only the Tx (PoC).

    Model: TT714PRO | SKU: TT714PRO
    Regular price $274.88 USD
    Regular price $343.60 USD Sale price $274.88 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
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Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

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Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
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Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
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    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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