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RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
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  • 136-174 MHz, DTMF, NXDN-DMR-Analog, 6 W, Bluetooth, GPS, MicroSD, 1024 Channels, Includes battery, charger, antenna & clip
    KENWOOD

    136-174 MHz, DTMF, NXDN-DMR-Analog, 6 W, Bluetooth, GPS, MicroSD, 1024 Channels, Includes battery, charger, antenna & clip

    Model: NX-5200S-K3 | SKU: NX-5200S-K3
    KENWOOD

    136-174 MHz, DTMF, NXDN-DMR-Analog, 6 W, Bluetooth, GPS, MicroSD, 1024 Channels, Includes battery, charger, antenna & clip

    Model: NX-5200S-K3 | SKU: NX-5200S-K3
    Regular price $1,115.99 USD
    Regular price $0.00 USD Sale price $1,115.99 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • (AP6) Dual Band Enterprise Access Point Wi-Fi 6 with Cloud Management, 3 Gbps, MIMO 2X2 , 1GbE port, PoE 802.3at or 48V passive PoE
    ALTA Labs

    (AP6) Dual Band Enterprise Access Point Wi-Fi 6 with Cloud Management, 3 Gbps, MIMO 2X2 , 1GbE port, PoE 802.3at or 48V passive PoE

    Model: AP6-AL | SKU: AP6-AL
    Sale
    ALTA Labs

    (AP6) Dual Band Enterprise Access Point Wi-Fi 6 with Cloud Management, 3 Gbps, MIMO 2X2 , 1GbE port, PoE 802.3at or 48V passive PoE

    Model: AP6-AL | SKU: AP6-AL
    Regular price $189.60 USD
    Regular price $237.00 USD Sale price $189.60 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • NanoStation airMAX AC CPE up to 450 Mbps 5 GHz (5150 - 5875 MHz) with 16 dBi integrated antenna
    UBIQUITI NETWORKS

    NanoStation airMAX AC CPE up to 450 Mbps 5 GHz (5150 - 5875 MHz) with 16 dBi integrated antenna

    Model: NS-5AC | SKU: NS-5AC
    Sale
    UBIQUITI NETWORKS

    NanoStation airMAX AC CPE up to 450 Mbps 5 GHz (5150 - 5875 MHz) with 16 dBi integrated antenna

    Model: NS-5AC | SKU: NS-5AC
    Regular price $135.22 USD
    Regular price $169.03 USD Sale price $135.22 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • VHF Marine Portable Transceiver, Large Keys and Easy-to-Grip Design, 6 W, 12 Hours of Battery Life (with BP-296 battery), Channel History Function Stores the Last Five Channels, Used for Easy Recall, Float and Flash Function, Stylish Design, Black.
    ICOM

    VHF Marine Portable Transceiver, Large Keys and Easy-to-Grip Design, 6 W, 12 Hours of Battery Life (with BP-296 battery), Channel History Function Stores the Last Five Channels, Used for Easy Recall, Float and Flash Function, Stylish Design, Black.

    Model: M3731USA | SKU: M3731USA
    Sale
    ICOM

    VHF Marine Portable Transceiver, Large Keys and Easy-to-Grip Design, 6 W, 12 Hours of Battery Life (with BP-296 battery), Channel History Function Stores the Last Five Channels, Used for Easy Recall, Float and Flash Function, Stylish Design, Black.

    Model: M3731USA | SKU: M3731USA
    Regular price $278.20 USD
    Regular price $347.75 USD Sale price $278.20 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • N Male Connector, Clamp for PROFLEX, Cable Grupo P, Silver/ Gold/ PTFE.
    RF INDUSTRIES,LTD

    N Male Connector, Clamp for PROFLEX, Cable Grupo P, Silver/ Gold/ PTFE.

    Model: RFN-1004-1SP | SKU: RFN-1004-1SP
    Sale
    RF INDUSTRIES,LTD

    N Male Connector, Clamp for PROFLEX, Cable Grupo P, Silver/ Gold/ PTFE.

    Model: RFN-1004-1SP | SKU: RFN-1004-1SP
    Regular price $22.30 USD
    Regular price $27.88 USD Sale price $22.30 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Weather-Ready Outdoor Wi-Fi 6 Access Point Delivering a Combined 6.3 Gbps of High-Speed Capacity, 4x4 MU-MIMO Performance, Centralized Cloud Management, and Reliable 48V PoE+ Support
    ALTA Labs

    Weather-Ready Outdoor Wi-Fi 6 Access Point Delivering a Combined 6.3 Gbps of High-Speed Capacity, 4x4 MU-MIMO Performance, Centralized Cloud Management, and Reliable 48V PoE+ Support

    Model: AP6PROOUTDOOR | SKU: AP6PROOUTDOOR
    Sale
    ALTA Labs

    Weather-Ready Outdoor Wi-Fi 6 Access Point Delivering a Combined 6.3 Gbps of High-Speed Capacity, 4x4 MU-MIMO Performance, Centralized Cloud Management, and Reliable 48V PoE+ Support

    Model: AP6PROOUTDOOR | SKU: AP6PROOUTDOOR
    Regular price $286.48 USD
    Regular price $358.10 USD Sale price $286.48 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 48-Port Layer 2+ Managed Gigabit PoE Switch with 4x10G SFP+ Uplink Slots, 565W Power Budget, Static Routing, and Advanced Management & Security Features
    WI-TEK

    48-Port Layer 2+ Managed Gigabit PoE Switch with 4x10G SFP+ Uplink Slots, 565W Power Budget, Static Routing, and Advanced Management & Security Features

    Model: WI-PMS552F | SKU: WI-PMS552F
    Sale
    WI-TEK

    48-Port Layer 2+ Managed Gigabit PoE Switch with 4x10G SFP+ Uplink Slots, 565W Power Budget, Static Routing, and Advanced Management & Security Features

    Model: WI-PMS552F | SKU: WI-PMS552F
    Regular price $850.34 USD
    Regular price $1,062.92 USD Sale price $850.34 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Tower Section for Areas with High Winds, Moisture Resistant Medium, Maximum Height 30 ft., Hot Dip Galvanized
    SYSCOM TOWERS

    Tower Section for Areas with High Winds, Moisture Resistant Medium, Maximum Height 30 ft., Hot Dip Galvanized

    Model: STZ-45G | SKU: STZ-45G
    Sale
    SYSCOM TOWERS

    Tower Section for Areas with High Winds, Moisture Resistant Medium, Maximum Height 30 ft., Hot Dip Galvanized

    Model: STZ-45G | SKU: STZ-45G
    Regular price $291.99 USD
    Regular price $364.99 USD Sale price $291.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Directional Antenna, 1.96 ft Diameter, 4.9-6.4 GHz, Gain 30 dBi with SLANT, 2 N-Female Connectors
    NETPOINT

    Directional Antenna, 1.96 ft Diameter, 4.9-6.4 GHz, Gain 30 dBi with SLANT, 2 N-Female Connectors

    Model: NP1GEN2 | SKU: NP1GEN2
    Sale
    NETPOINT

    Directional Antenna, 1.96 ft Diameter, 4.9-6.4 GHz, Gain 30 dBi with SLANT, 2 N-Female Connectors

    Model: NP1GEN2 | SKU: NP1GEN2
    Regular price $259.15 USD
    Regular price $323.94 USD Sale price $259.15 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Licencia NEXETALK por Radio (Despacho, Grabación y GPS)
    NEXETALK

    Licencia NEXETALK por Radio (Despacho, Grabación y GPS)

    Model: NTUPD | SKU: NTUPD
    NEXETALK

    Licencia NEXETALK por Radio (Despacho, Grabación y GPS)

    Model: NTUPD | SKU: NTUPD
    Regular price $1,800.00 USD
    Regular price $0.00 USD Sale price $1,800.00 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Cat6 FTP cable for outdoor, black, 1000 ft (305 m), for video surveillance applications, data networks. Aerial Installations
    LINKEDPRO BY EPCOM

    Cat6 FTP cable for outdoor, black, 1000 ft (305 m), for video surveillance applications, data networks. Aerial Installations

    Model: PRO-CAT-6-AIR | SKU: PRO-CAT-6-AIR
    Sale
    LINKEDPRO BY EPCOM

    Cat6 FTP cable for outdoor, black, 1000 ft (305 m), for video surveillance applications, data networks. Aerial Installations

    Model: PRO-CAT-6-AIR | SKU: PRO-CAT-6-AIR
    Regular price $464.50 USD
    Regular price $580.62 USD Sale price $464.50 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Cat6 FTP Shielded Cable / 1000 ft (305 m) / 23 AWG Solid Copper / CMX-UV Outdoor / 250 MHz / UL Listed
    LINKEDPRO BY EPCOM

    Cat6 FTP Shielded Cable / 1000 ft (305 m) / 23 AWG Solid Copper / CMX-UV Outdoor / 250 MHz / UL Listed

    Model: PRO-CAT-6-EXT | SKU: PRO-CAT-6-EXT
    Sale
    LINKEDPRO BY EPCOM

    Cat6 FTP Shielded Cable / 1000 ft (305 m) / 23 AWG Solid Copper / CMX-UV Outdoor / 250 MHz / UL Listed

    Model: PRO-CAT-6-EXT | SKU: PRO-CAT-6-EXT
    Regular price $324.99 USD
    Regular price $405.99 USD Sale price $324.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • UHF Base  Antenna, Fiber Glass, Frequency Range 450-470 MHz
    HUSTLER

    UHF Base Antenna, Fiber Glass, Frequency Range 450-470 MHz

    Model: HD9-450-70 | SKU: HD9-450-70
    Sale
    HUSTLER

    UHF Base Antenna, Fiber Glass, Frequency Range 450-470 MHz

    Model: HD9-450-70 | SKU: HD9-450-70
    Regular price $1,693.25 USD
    Regular price $2,116.56 USD Sale price $1,693.25 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • VHF Base Antenna / 136-144 MHz / 7 dBd / 600 Watts / Fiberglass / Self-Supporting Design
    HUSTLER

    VHF Base Antenna / 136-144 MHz / 7 dBd / 600 Watts / Fiberglass / Self-Supporting Design

    Model: G7-136 | SKU: G7-136
    Sale
    HUSTLER

    VHF Base Antenna / 136-144 MHz / 7 dBd / 600 Watts / Fiberglass / Self-Supporting Design

    Model: G7-136 | SKU: G7-136
    Regular price $294.76 USD
    Regular price $368.45 USD Sale price $294.76 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included
    ICOM

    Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included

    Model: IC-F5220D | SKU: IC-F5220D
    Sale
    ICOM

    Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included

    Model: IC-F5220D | SKU: IC-F5220D
    Regular price $790.73 USD
    Regular price $988.41 USD Sale price $790.73 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • VSSL single zone / 2 channels / 50W per channel / w/Chromecast, Airplay, Spotify Connect - works w/Google Assist
    VSSL

    VSSL single zone / 2 channels / 50W per channel / w/Chromecast, Airplay, Spotify Connect - works w/Google Assist

    Model: A1X | SKU: A1X
    VSSL

    VSSL single zone / 2 channels / 50W per channel / w/Chromecast, Airplay, Spotify Connect - works w/Google Assist

    Model: A1X | SKU: A1X
    Regular price $484.19 USD
    Regular price $0.00 USD Sale price $484.19 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Smart Omni Antenna 4 Sectors, 4.9 - 6.4 GHz, Beamforming Technology Designed for A5c by Mimosa Networks
    MIMOSA NETWORKS

    Smart Omni Antenna 4 Sectors, 4.9 - 6.4 GHz, Beamforming Technology Designed for A5c by Mimosa Networks

    Model: N5-360 | SKU: N5-360
    Sale
    MIMOSA NETWORKS

    Smart Omni Antenna 4 Sectors, 4.9 - 6.4 GHz, Beamforming Technology Designed for A5c by Mimosa Networks

    Model: N5-360 | SKU: N5-360
    Regular price $430.55 USD
    Regular price $538.19 USD Sale price $430.55 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Easy-pull Box 1000 ft FTP CAT6 Outdoor, 100% Copper, UL, Black, Shielded, Outdoor for Extreme Climates, for Video Surveillance HD Video and Data Networks
    LINKEDPRO BY EPCOM

    Easy-pull Box 1000 ft FTP CAT6 Outdoor, 100% Copper, UL, Black, Shielded, Outdoor for Extreme Climates, for Video Surveillance HD Video and Data Networks

    Model: PRO-CAT-6-EXT-V2 | SKU: PRO-CAT-6-EXT-V2
    LINKEDPRO BY EPCOM

    Easy-pull Box 1000 ft FTP CAT6 Outdoor, 100% Copper, UL, Black, Shielded, Outdoor for Extreme Climates, for Video Surveillance HD Video and Data Networks

    Model: PRO-CAT-6-EXT-V2 | SKU: PRO-CAT-6-EXT-V2
    Regular price $440.98 USD
    Regular price Sale price $440.98 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • KENWOOD TKRD-810-K2
    KENWOOD

    DMR repeater, 40 W, 400-470 MHz, 2-slot, 12.5 kHz channel spacing

    Model: TKRD-810-K2 | SKU: TKRD-810-K2
    Sale
    KENWOOD

    DMR repeater, 40 W, 400-470 MHz, 2-slot, 12.5 kHz channel spacing

    Model: TKRD-810-K2 | SKU: TKRD-810-K2
    Regular price $2,445.59 USD
    Regular price $3,056.99 USD Sale price $2,445.59 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • UHF SYSCOM Modified Duplexer, 6 Cavities for 440-470 MHz, 50 Watt, 5 MHz Split, Reject Band, BNC Females.
    EPCOM INDUSTRIAL

    UHF SYSCOM Modified Duplexer, 6 Cavities for 440-470 MHz, 50 Watt, 5 MHz Split, Reject Band, BNC Females.

    Model: SYS-4533-2PV2 | SKU: SYS-4533-2PV2
    Sale
    EPCOM INDUSTRIAL

    UHF SYSCOM Modified Duplexer, 6 Cavities for 440-470 MHz, 50 Watt, 5 MHz Split, Reject Band, BNC Females.

    Model: SYS-4533-2PV2 | SKU: SYS-4533-2PV2
    Regular price $228.52 USD
    Regular price $285.65 USD Sale price $228.52 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 1000 ft (305m) Cable Reel, Cat5e, 24 AWG, Gray, UL Performance, for CCTV, Data Networks. Indoor Use
    LINKEDPRO BY EPCOM

    1000 ft (305m) Cable Reel, Cat5e, 24 AWG, Gray, UL Performance, for CCTV, Data Networks. Indoor Use

    Model: PRO-CAT-5E-LITE | SKU: PRO-CAT-5E-LITE
    Sale
    LINKEDPRO BY EPCOM

    1000 ft (305m) Cable Reel, Cat5e, 24 AWG, Gray, UL Performance, for CCTV, Data Networks. Indoor Use

    Model: PRO-CAT-5E-LITE | SKU: PRO-CAT-5E-LITE
    Regular price $206.16 USD
    Regular price $257.70 USD Sale price $206.16 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Cat5e Outdoor 1000ft Bulk Cable - Solid Copper 24AWG, Waterproof LDPE Jacket for CCTV & High-Speed Data - Easy-Pull Box
    LINKEDPRO BY EPCOM

    Cat5e Outdoor 1000ft Bulk Cable - Solid Copper 24AWG, Waterproof LDPE Jacket for CCTV & High-Speed Data - Easy-Pull Box

    Model: PRO-CAT5-EXT-LITES | SKU: PRO-CAT5-EXT-LITES
    Sale
    LINKEDPRO BY EPCOM

    Cat5e Outdoor 1000ft Bulk Cable - Solid Copper 24AWG, Waterproof LDPE Jacket for CCTV & High-Speed Data - Easy-Pull Box

    Model: PRO-CAT5-EXT-LITES | SKU: PRO-CAT5-EXT-LITES
    Regular price $202.36 USD
    Regular price $252.95 USD Sale price $202.36 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Slender GNSS Multi-Band Antenna with Multi-Port 4G LTE and 802.11AC MIMO
    PCTEL

    Slender GNSS Multi-Band Antenna with Multi-Port 4G LTE and 802.11AC MIMO

    Model: GL9X1AXTRBUS | SKU: GL9X1AXTRBUS
    Sale
    PCTEL

    Slender GNSS Multi-Band Antenna with Multi-Port 4G LTE and 802.11AC MIMO

    Model: GL9X1AXTRBUS | SKU: GL9X1AXTRBUS
    Regular price $508.38 USD
    Regular price $635.48 USD Sale price $508.38 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • 1000 FT Cable Reel, Cat6, 24 AWG, Extreme Weather, Black, Unshielded, for Outdoor Use.
    LINKEDPRO BY EPCOM

    1000 FT Cable Reel, Cat6, 24 AWG, Extreme Weather, Black, Unshielded, for Outdoor Use.

    Model: PRO-CAT-6-EXT-LITES | SKU: PRO-CAT-6-EXT-LITES
    Sale
    LINKEDPRO BY EPCOM

    1000 FT Cable Reel, Cat6, 24 AWG, Extreme Weather, Black, Unshielded, for Outdoor Use.

    Model: PRO-CAT-6-EXT-LITES | SKU: PRO-CAT-6-EXT-LITES
    Regular price $229.34 USD
    Regular price $286.68 USD Sale price $229.34 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
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🇺🇸 🇲🇽 US-MEXICO BINATIONAL OPERATIONS & FIELD EXECUTION

Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

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Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
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Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
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Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
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    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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