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RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
• Surveillance: 16-Channel 4K H.265+ NVR + 8MP WDR IP Dome Cameras
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  • Air-Band Mobile IC-A220 with Mounting Bracket MB-53
    ICOM

    Air-Band Mobile IC-A220 with Mounting Bracket MB-53

    Model: A220M | SKU: A220M
    Sale
    ICOM

    Air-Band Mobile IC-A220 with Mounting Bracket MB-53

    Model: A220M | SKU: A220M
    Regular price $2,266.21 USD
    Regular price $2,500.18 USD Sale price $2,266.21 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • MU-MIMO 2x2 Access Point, 4.9-6.4 GHz, IP 67, Connected, Multipoint Point up to 700 Mbps, 2 SMA-female connectors, Automatic adaptation to the environment, Monitoring through the cloud
    MIMOSA NETWORKS

    MU-MIMO 2x2 Access Point, 4.9-6.4 GHz, IP 67, Connected, Multipoint Point up to 700 Mbps, 2 SMA-female connectors, Automatic adaptation to the environment, Monitoring through the cloud

    Model: A5X | SKU: A5X
    Sale
    MIMOSA NETWORKS

    MU-MIMO 2x2 Access Point, 4.9-6.4 GHz, IP 67, Connected, Multipoint Point up to 700 Mbps, 2 SMA-female connectors, Automatic adaptation to the environment, Monitoring through the cloud

    Model: A5X | SKU: A5X
    Regular price $438.00 USD
    Regular price $547.50 USD Sale price $438.00 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • VHF Air Band Transceivers Tx/Rx 118.000-136.992 MHz, 200 Memory Channels, LCD Full Dot-Matrix: Microphone HM-161 and installation accessories included
    ICOM

    VHF Air Band Transceivers Tx/Rx 118.000-136.992 MHz, 200 Memory Channels, LCD Full Dot-Matrix: Microphone HM-161 and installation accessories included

    Model: A12024USA | SKU: A12024USA
    Sale
    ICOM

    VHF Air Band Transceivers Tx/Rx 118.000-136.992 MHz, 200 Memory Channels, LCD Full Dot-Matrix: Microphone HM-161 and installation accessories included

    Model: A12024USA | SKU: A12024USA
    Regular price $1,496.18 USD
    Regular price $1,870.23 USD Sale price $1,496.18 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • VSSL single zone, 50W, w/Chromecast, Alexa Cast, Airplay, Spotify Connect - works w/Google Assist
    VSSL

    VSSL single zone, 50W, w/Chromecast, Alexa Cast, Airplay, Spotify Connect - works w/Google Assist

    Model: SXBAR | SKU: SXBAR
    Sale
    VSSL

    VSSL single zone, 50W, w/Chromecast, Alexa Cast, Airplay, Spotify Connect - works w/Google Assist

    Model: SXBAR | SKU: SXBAR
    Regular price $834.61 USD
    Regular price $1,043.26 USD Sale price $834.61 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Rugged Power & Connectivity: Wi-Tek WI-PMS305GF-I Industrial PoE Switch with 24/48V Mixed 802.3af/at/bt PoE, SFP Uplink, Extreme Temperature Support & 6kV Surge Protection
    WI-TEK

    Rugged Power & Connectivity: Wi-Tek WI-PMS305GF-I Industrial PoE Switch with 24/48V Mixed 802.3af/at/bt PoE, SFP Uplink, Extreme Temperature Support & 6kV Surge Protection

    Model: WI-PMS305GF-I | SKU: WI-PMS305GF-I
    Sale
    WI-TEK

    Rugged Power & Connectivity: Wi-Tek WI-PMS305GF-I Industrial PoE Switch with 24/48V Mixed 802.3af/at/bt PoE, SFP Uplink, Extreme Temperature Support & 6kV Surge Protection

    Model: WI-PMS305GF-I | SKU: WI-PMS305GF-I
    Regular price $289.79 USD
    Regular price $362.24 USD Sale price $289.79 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Ethernet IP interface for DMR Kenwood repeaters and remote access for Type D Trunking
    KENWOOD

    Ethernet IP interface for DMR Kenwood repeaters and remote access for Type D Trunking

    Model: KTI-5M | SKU: KTI-5M
    KENWOOD

    Ethernet IP interface for DMR Kenwood repeaters and remote access for Type D Trunking

    Model: KTI-5M | SKU: KTI-5M
    Regular price $521.08 USD
    Regular price Sale price $521.08 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • True Industrial-Grade Switch Specially Designed for Harsh Environments, 6-Port Gigabit Managed Switch with 4 PoE+ Ports, 2 SFP Uplink Ports
    REYEE

    True Industrial-Grade Switch Specially Designed for Harsh Environments, 6-Port Gigabit Managed Switch with 4 PoE+ Ports, 2 SFP Uplink Ports

    Model: RG-NIS3100-4GT2SFP-HP(US) | SKU: RG-NIS3100-4GT2SFP-HP(US)
    Sale
    REYEE

    True Industrial-Grade Switch Specially Designed for Harsh Environments, 6-Port Gigabit Managed Switch with 4 PoE+ Ports, 2 SFP Uplink Ports

    Model: RG-NIS3100-4GT2SFP-HP(US) | SKU: RG-NIS3100-4GT2SFP-HP(US)
    Regular price $416.47 USD
    Regular price $520.59 USD Sale price $416.47 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included
    ICOM

    Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included

    Model: IC-F5220D | SKU: IC-F5220D
    Sale
    ICOM

    Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included

    Model: IC-F5220D | SKU: IC-F5220D
    Regular price $790.73 USD
    Regular price $988.41 USD Sale price $790.73 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • NVR 4K / 16 Channels + 16 PoE Port 802.3at (30 Watts ) / Hik-Connect / Switch PoE 300 mts / (EXPORT VERSION)
    HIKVISION

    NVR 4K / 16 Channels + 16 PoE Port 802.3at (30 Watts ) / Hik-Connect / Switch PoE 300 mts / (EXPORT VERSION)

    Model: DS-7632NXI-K2/16P | SKU: DS-7632NXI-K2/16P
    HIKVISION

    NVR 4K / 16 Channels + 16 PoE Port 802.3at (30 Watts ) / Hik-Connect / Switch PoE 300 mts / (EXPORT VERSION)

    Model: DS-7632NXI-K2/16P | SKU: DS-7632NXI-K2/16P
    Regular price $467.38 USD
    Regular price $0.00 USD Sale price $467.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Mobile Digital UHF 400-470 MHz, 45W,  128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS
    ICOM

    Mobile Digital UHF 400-470 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D 76 USA | SKU: F6121D 76 USA
    Sale
    ICOM

    Mobile Digital UHF 400-470 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D 76 USA | SKU: F6121D 76 USA
    Regular price $625.96 USD
    Regular price $782.45 USD Sale price $625.96 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • KENWOOD KPG-150AP
    KENWOOD

    NEXEDGE OTAP Manager Windows Software

    Model: KPG-150AP | SKU: KPG-150AP
    Sale
    KENWOOD

    NEXEDGE OTAP Manager Windows Software

    Model: KPG-150AP | SKU: KPG-150AP
    Regular price $607.49 USD
    Regular price $749.99 USD Sale price $607.49 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • 16-Port 10/100/1000Mbps 802.3at PoE + 4 Port Gigabit TP/SFP Combo Managed Switch
    PLANET

    16-Port 10/100/1000Mbps 802.3at PoE + 4 Port Gigabit TP/SFP Combo Managed Switch

    Model: WGSW-20160HP | SKU: WGSW-20160HP
    Sale
    PLANET

    16-Port 10/100/1000Mbps 802.3at PoE + 4 Port Gigabit TP/SFP Combo Managed Switch

    Model: WGSW-20160HP | SKU: WGSW-20160HP
    Regular price $553.09 USD
    Regular price $691.36 USD Sale price $553.09 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Gas Tube PoE Data Line Surge Protector Gigabit Ethernet (1101-911-1)
    TRANSTECTOR

    Gas Tube PoE Data Line Surge Protector Gigabit Ethernet (1101-911-1)

    Model: T-DPR-GE-POE | SKU: T-DPR-GE-POE
    Sale
    TRANSTECTOR

    Gas Tube PoE Data Line Surge Protector Gigabit Ethernet (1101-911-1)

    Model: T-DPR-GE-POE | SKU: T-DPR-GE-POE
    Regular price $75.99 USD
    Regular price $94.99 USD Sale price $75.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Mobile Digital UHF 450-512 MHz, 45W,  128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS
    ICOM

    Mobile Digital UHF 450-512 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D78USA | SKU: F6121D78USA
    ICOM

    Mobile Digital UHF 450-512 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D78USA | SKU: F6121D78USA
    Regular price $680.39 USD
    Regular price Sale price $680.39 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Industrial WiFi Access Point, Wave 2, MU-MIMO, Dual Band, High Coverage, 1267 Mbps, 256 concurrent devices
    ALTAI TECHNOLOGIES

    Industrial WiFi Access Point, Wave 2, MU-MIMO, Dual Band, High Coverage, 1267 Mbps, 256 concurrent devices

    Model: VX-200 | SKU: VX-200
    ALTAI TECHNOLOGIES

    Industrial WiFi Access Point, Wave 2, MU-MIMO, Dual Band, High Coverage, 1267 Mbps, 256 concurrent devices

    Model: VX-200 | SKU: VX-200
    Regular price $542.70 USD
    Regular price $0.00 USD Sale price $542.70 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Radio PTP Backhaul, Integrated antenna of 8 dBi, MIMO 4X4: 4ac, 4.9 - 6.4 GHz, IP67, Speed up to 1.5 Gbps, 2.4 GHz administration radio, Mimosa Cloud Monitoring and Management
    MIMOSA NETWORKS

    Radio PTP Backhaul, Integrated antenna of 8 dBi, MIMO 4X4: 4ac, 4.9 - 6.4 GHz, IP67, Speed up to 1.5 Gbps, 2.4 GHz administration radio, Mimosa Cloud Monitoring and Management

    Model: B5X | SKU: B5X
    Sale
    MIMOSA NETWORKS

    Radio PTP Backhaul, Integrated antenna of 8 dBi, MIMO 4X4: 4ac, 4.9 - 6.4 GHz, IP67, Speed up to 1.5 Gbps, 2.4 GHz administration radio, Mimosa Cloud Monitoring and Management

    Model: B5X | SKU: B5X
    Regular price $809.77 USD
    Regular price $1,012.21 USD Sale price $809.77 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • TurboHD 1080p Lite Kit / 4 Channel DVR / 4 cameras (2mp) Color 24/7 / Power Supply / Installation Accessories
    EPCOM PROFESSIONAL

    TurboHD 1080p Lite Kit / 4 Channel DVR / 4 cameras (2mp) Color 24/7 / Power Supply / Installation Accessories

    Model: B8-KIT-CV | SKU: B8-KIT-CV
    Sale
    EPCOM PROFESSIONAL

    TurboHD 1080p Lite Kit / 4 Channel DVR / 4 cameras (2mp) Color 24/7 / Power Supply / Installation Accessories

    Model: B8-KIT-CV | SKU: B8-KIT-CV
    Regular price $216.92 USD
    Regular price $271.15 USD Sale price $216.92 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • NVR 4K | 8 POE Ports | 8 Channels | NDAA Compliant | Supports FEN | Supports up to 124TB  | Embedded Video Analytics
    IDIS

    NVR 4K | 8 POE Ports | 8 Channels | NDAA Compliant | Supports FEN | Supports up to 124TB | Embedded Video Analytics

    Model: DR-6508P | SKU: DR-6508P
    IDIS

    NVR 4K | 8 POE Ports | 8 Channels | NDAA Compliant | Supports FEN | Supports up to 124TB | Embedded Video Analytics

    Model: DR-6508P | SKU: DR-6508P
    Regular price $1,457.10 USD
    Regular price $0.00 USD Sale price $1,457.10 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Industrial 4G Cellular Router, RUT241098000, 2 Ethernet Ports RJ45, WiFi 802.11b/g/n, WAN Failover, Compatible with Verizon, T-Mobile, and AT&T
    Teltonika

    Industrial 4G Cellular Router, RUT241098000, 2 Ethernet Ports RJ45, WiFi 802.11b/g/n, WAN Failover, Compatible with Verizon, T-Mobile, and AT&T

    Model: RUT241 | SKU: RUT241
    Sale
    Teltonika

    Industrial 4G Cellular Router, RUT241098000, 2 Ethernet Ports RJ45, WiFi 802.11b/g/n, WAN Failover, Compatible with Verizon, T-Mobile, and AT&T

    Model: RUT241 | SKU: RUT241
    Regular price $291.44 USD
    Regular price $364.30 USD Sale price $291.44 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • White 1000FT Plenum Cat5e FTP Cable Reel (24 AWG Solid Copper, CMP Rated, FT6 Flame Test) - Shielded Foil Network & PoE Ethernet, UL Listed & Verified
    GENESIS

    White 1000FT Plenum Cat5e FTP Cable Reel (24 AWG Solid Copper, CMP Rated, FT6 Flame Test) - Shielded Foil Network & PoE Ethernet, UL Listed & Verified

    Model: 53881001 | SKU: 53881001
    Sale
    GENESIS

    White 1000FT Plenum Cat5e FTP Cable Reel (24 AWG Solid Copper, CMP Rated, FT6 Flame Test) - Shielded Foil Network & PoE Ethernet, UL Listed & Verified

    Model: 53881001 | SKU: 53881001
    Regular price $633.41 USD
    Regular price $791.76 USD Sale price $633.41 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Managed Gigabit PoE+ Switch / 48 ports 10/100/1000 Mbps + 6 SFP+ Uplink Ports / Up to 400W / Compatible with GWN Cloud.
    GRANDSTREAM

    Managed Gigabit PoE+ Switch / 48 ports 10/100/1000 Mbps + 6 SFP+ Uplink Ports / Up to 400W / Compatible with GWN Cloud.

    Model: GWN7806P | SKU: GWN7806P
    Sale
    GRANDSTREAM

    Managed Gigabit PoE+ Switch / 48 ports 10/100/1000 Mbps + 6 SFP+ Uplink Ports / Up to 400W / Compatible with GWN Cloud.

    Model: GWN7806P | SKU: GWN7806P
    Regular price $652.45 USD
    Regular price $815.56 USD Sale price $652.45 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • VSSL single zone, 50W, w/Chromecast, Alexa Cast, Airplay, Spotify Connect - works w/Google Assist
    VSSL

    VSSL single zone, 50W, w/Chromecast, Alexa Cast, Airplay, Spotify Connect - works w/Google Assist

    Model: SXSPKR | SKU: SXSPKR
    Sale
    VSSL

    VSSL single zone, 50W, w/Chromecast, Alexa Cast, Airplay, Spotify Connect - works w/Google Assist

    Model: SXSPKR | SKU: SXSPKR
    Regular price $343.61 USD
    Regular price $429.51 USD Sale price $343.61 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 1000ft UTP Cat6A Supports 10G-BaseT for Frequency Transmission up to 500 MHz, for Video Surveillance, HD Video and High-Speed Network Applications, Indoor Use
    LINKEDPRO BY EPCOM

    1000ft UTP Cat6A Supports 10G-BaseT for Frequency Transmission up to 500 MHz, for Video Surveillance, HD Video and High-Speed Network Applications, Indoor Use

    Model: PRO-CAT-6A | SKU: PRO-CAT-6A
    Sale
    LINKEDPRO BY EPCOM

    1000ft UTP Cat6A Supports 10G-BaseT for Frequency Transmission up to 500 MHz, for Video Surveillance, HD Video and High-Speed Network Applications, Indoor Use

    Model: PRO-CAT-6A | SKU: PRO-CAT-6A
    Regular price $297.24 USD
    Regular price $371.55 USD Sale price $297.24 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • NVR UHD 16CH POE NVR 4K | 16 canales (H265) | Switch interconstruido 16 puertos | Soporta Intelligent Codec | Disco Duro Incluido de 2TB
    IDIS

    NVR UHD 16CH POE NVR 4K | 16 canales (H265) | Switch interconstruido 16 puertos | Soporta Intelligent Codec | Disco Duro Incluido de 2TB

    Model: DR-3516P | SKU: DR-3516P
    IDIS

    NVR UHD 16CH POE NVR 4K | 16 canales (H265) | Switch interconstruido 16 puertos | Soporta Intelligent Codec | Disco Duro Incluido de 2TB

    Model: DR-3516P | SKU: DR-3516P
    Regular price $990.90 USD
    Regular price $0.00 USD Sale price $990.90 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
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🇺🇸 🇲🇽 US-MEXICO BINATIONAL OPERATIONS & FIELD EXECUTION

Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

🏛️
Dual-Nation Corporate Structure
Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
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Active engineering coverage across major manufacturing corridors: Tijuana, Monterrey, Ciudad Juárez, Guadalajara, Querétaro, the Bajío, and Mexico City.
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Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
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Bilateral US / Mexico Invoicing
Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
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    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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