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RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
• Surveillance: 16-Channel 4K H.265+ NVR + 8MP WDR IP Dome Cameras
• Power Backup: 1500VA / 1350W Pure Sine Wave Online Rackmount UPS
• Infrastructure: 24-Port Cat6A Shielded Patch Panel + 12U Wall Cabinet
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OFFICIAL DISCIPLINE ✓ Verified In-Stock USA ⚡ Same-Day Shipping

🔌 Structured Cabling

High-Density Cat6/Cat6A Patch Panels, Armored Bulk Cabling, RJ45 Connectors and Server Rack Accessories.

  • Lapel Microphone with Discreet Earphone for Radios  HYT TC-500/ 518/ 600/ 610/ 620/ 700/ 1600/ 70EX. MOTOROLA GP300/ SP50/ P1225/ PRO3150/ EP450/ EP350/ MAG ONE/ RDU2020/ XV2600
    PRYME

    Lapel Microphone with Discreet Earphone for Radios HYT TC-500/ 518/ 600/ 610/ 620/ 700/ 1600/ 70EX. MOTOROLA GP300/ SP50/ P1225/ PRO3150/ EP450/ EP350/ MAG ONE/ RDU2020/ XV2600

    Model: SPM-1303 | SKU: SPM-1303
    Sale
    PRYME

    Lapel Microphone with Discreet Earphone for Radios HYT TC-500/ 518/ 600/ 610/ 620/ 700/ 1600/ 70EX. MOTOROLA GP300/ SP50/ P1225/ PRO3150/ EP450/ EP350/ MAG ONE/ RDU2020/ XV2600

    Model: SPM-1303 | SKU: SPM-1303
    Regular price $37.25 USD
    Regular price $46.56 USD Sale price $37.25 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • MAXr cnVision client to link video surveillance cameras to HUB FLEXr (up to 2.5km) or HUB 360r (up to 1.5km)
    CAMBIUM NETWORKS

    MAXr cnVision client to link video surveillance cameras to HUB FLEXr (up to 2.5km) or HUB 360r (up to 1.5km)

    Model: CV-C19RPUSA-RW | SKU: CV-C19RPUSA-RW
    CAMBIUM NETWORKS

    MAXr cnVision client to link video surveillance cameras to HUB FLEXr (up to 2.5km) or HUB 360r (up to 1.5km)

    Model: CV-C19RPUSA-RW | SKU: CV-C19RPUSA-RW
    Regular price $432.75 USD
    Regular price $0.00 USD Sale price $432.75 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • (epcom AX) Wireless Indoor PIR Detector series / Pet Immunity / 15m Detection Range / 85.9 ° Angle of Coverage
    EPCOM

    (epcom AX) Wireless Indoor PIR Detector series / Pet Immunity / 15m Detection Range / 85.9 ° Angle of Coverage

    Model: AXDPI15(P) | SKU: AXDPI15(P)
    EPCOM

    (epcom AX) Wireless Indoor PIR Detector series / Pet Immunity / 15m Detection Range / 85.9 ° Angle of Coverage

    Model: AXDPI15(P) | SKU: AXDPI15(P)
    Regular price $36.88 USD
    Regular price Sale price $36.88 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Mobile Antenna VHF / UHF, Field Adjustable, Frequency Range 136-960 MHz
    TXPRO

    Mobile Antenna VHF / UHF, Field Adjustable, Frequency Range 136-960 MHz

    Model: TX-AM-136-960 | SKU: TX-AM-136-960
    Sale
    TXPRO

    Mobile Antenna VHF / UHF, Field Adjustable, Frequency Range 136-960 MHz

    Model: TX-AM-136-960 | SKU: TX-AM-136-960
    Regular price $35.15 USD
    Regular price $43.94 USD Sale price $35.15 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Industrial Switch 4 PoE Ports Fast Ethernet 802.3af/at + 2 Uplink Gigabit Ports
    WI-TEK

    Industrial Switch 4 PoE Ports Fast Ethernet 802.3af/at + 2 Uplink Gigabit Ports

    Model: WI-PS206-I (V2) | SKU: WI-PS206-I (V2)
    Sale
    WI-TEK

    Industrial Switch 4 PoE Ports Fast Ethernet 802.3af/at + 2 Uplink Gigabit Ports

    Model: WI-PS206-I (V2) | SKU: WI-PS206-I (V2)
    Regular price $80.50 USD
    Regular price $100.62 USD Sale price $80.50 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • UHF SYSCOM Modified Duplexer, 6 Cavities for 470-490 MHz, 50 Watt, 5 MHz Split, Reject Band, BNC Females.
    EPCOM INDUSTRIAL

    UHF SYSCOM Modified Duplexer, 6 Cavities for 470-490 MHz, 50 Watt, 5 MHz Split, Reject Band, BNC Females.

    Model: SYS-4533-3PV2 | SKU: SYS-4533-3PV2
    EPCOM INDUSTRIAL

    UHF SYSCOM Modified Duplexer, 6 Cavities for 470-490 MHz, 50 Watt, 5 MHz Split, Reject Band, BNC Females.

    Model: SYS-4533-3PV2 | SKU: SYS-4533-3PV2
    Regular price $244.78 USD
    Regular price Sale price $244.78 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Standard Reader SIGNO PRIORITY  Multi-technology /  20NKS-T0-000000 / Life Warranty / Pigtail/ Wiegand & OSDP
    HID

    Standard Reader SIGNO PRIORITY Multi-technology / 20NKS-T0-000000 / Life Warranty / Pigtail/ Wiegand & OSDP

    Model: R20SP | SKU: R20SP
    HID

    Standard Reader SIGNO PRIORITY Multi-technology / 20NKS-T0-000000 / Life Warranty / Pigtail/ Wiegand & OSDP

    Model: R20SP | SKU: R20SP
    Regular price $244.78 USD
    Regular price Sale price $244.78 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • 8000VA / 8000W UPS, Online Topology, 200 - 240 Vac / 120 - 240 Vac, Hardwired Wiring, Pure SineWave, Software PowerPanel Business Edition, Tower/Rack Mounting, 120V/240V Output.
    CYBERPOWER

    8000VA / 8000W UPS, Online Topology, 200 - 240 Vac / 120 - 240 Vac, Hardwired Wiring, Pure SineWave, Software PowerPanel Business Edition, Tower/Rack Mounting, 120V/240V Output.

    Model: OL8KRTF | SKU: OL8KRTF
    CYBERPOWER

    8000VA / 8000W UPS, Online Topology, 200 - 240 Vac / 120 - 240 Vac, Hardwired Wiring, Pure SineWave, Software PowerPanel Business Edition, Tower/Rack Mounting, 120V/240V Output.

    Model: OL8KRTF | SKU: OL8KRTF
    Regular price $8,922.55 USD
    Regular price $0.00 USD Sale price $8,922.55 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Handheld/Portable Business Two Way Radio, UHF 450-470 MHz, 16 channels
    TXPRO

    Handheld/Portable Business Two Way Radio, UHF 450-470 MHz, 16 channels

    Model: TX-350 | SKU: TX-350
    Sale
    TXPRO

    Handheld/Portable Business Two Way Radio, UHF 450-470 MHz, 16 channels

    Model: TX-350 | SKU: TX-350
    Regular price $47.83 USD
    Regular price $59.79 USD Sale price $47.83 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Magnetic Contact, for Doors and Windows, White Color
    SFIRE

    Magnetic Contact, for Doors and Windows, White Color

    Model: SF-2034 | SKU: SF-2034
    Sale
    SFIRE

    Magnetic Contact, for Doors and Windows, White Color

    Model: SF-2034 | SKU: SF-2034
    Regular price $15.56 USD
    Regular price $19.45 USD Sale price $15.56 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Industrial PoE++ and Passive 24V Switch, Plug and Play with 4 Gigabit Ports + 2 SFP / PoE Budget 180W
    WI-TEK

    Industrial PoE++ and Passive 24V Switch, Plug and Play with 4 Gigabit Ports + 2 SFP / PoE Budget 180W

    Model: WI-PS306GF-IV2 | SKU: WI-PS306GF-IV2
    Sale
    WI-TEK

    Industrial PoE++ and Passive 24V Switch, Plug and Play with 4 Gigabit Ports + 2 SFP / PoE Budget 180W

    Model: WI-PS306GF-IV2 | SKU: WI-PS306GF-IV2
    Regular price $133.30 USD
    Regular price $166.62 USD Sale price $133.30 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Heavy Duty Throat Microphone for Motorola Radios XIR P6600/ 6620,XIR P8668/ 8660/ 8620/ 8600, XPR 3300/ 3500/ DEP 550/570; DGP 5050/ 5550/ 8050/ 8550
    TXPRO

    Heavy Duty Throat Microphone for Motorola Radios XIR P6600/ 6620,XIR P8668/ 8660/ 8620/ 8600, XPR 3300/ 3500/ DEP 550/570; DGP 5050/ 5550/ 8050/ 8550

    Model: TX-790-M11 | SKU: TX-790-M11
    Sale
    TXPRO

    Heavy Duty Throat Microphone for Motorola Radios XIR P6600/ 6620,XIR P8668/ 8660/ 8620/ 8600, XPR 3300/ 3500/ DEP 550/570; DGP 5050/ 5550/ 8050/ 8550

    Model: TX-790-M11 | SKU: TX-790-M11
    Regular price $38.99 USD
    Regular price $49.00 USD Sale price $38.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Small Lightweight Microphone - Speaker for Motorola HT-750/ 1250/ 1550/ PRO-5150/ 5550/ 7150/ 9150
    TXPRO

    Small Lightweight Microphone - Speaker for Motorola HT-750/ 1250/ 1550/ PRO-5150/ 5550/ 7150/ 9150

    Model: TX-302-M02 | SKU: TX-302-M02
    Sale
    TXPRO

    Small Lightweight Microphone - Speaker for Motorola HT-750/ 1250/ 1550/ PRO-5150/ 5550/ 7150/ 9150

    Model: TX-302-M02 | SKU: TX-302-M02
    Regular price $22.34 USD
    Regular price $27.93 USD Sale price $22.34 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Multiport USB-C HUB to 2 USB-A 3.0 / 1 USB-C PD Charge 100W / 1 USB-A 3.1 / 1 USB-C 3.1 / HDMI 4K / HDMI 8K Ultra HD / Display Port 4K / RJ45 (Gigabit) / Card Reader SD + Micro SD (TF) / Jack Audio 3.5mm / 12 in 1
    UGREEN

    Multiport USB-C HUB to 2 USB-A 3.0 / 1 USB-C PD Charge 100W / 1 USB-A 3.1 / 1 USB-C 3.1 / HDMI 4K / HDMI 8K Ultra HD / Display Port 4K / RJ45 (Gigabit) / Card Reader SD + Micro SD (TF) / Jack Audio 3.5mm / 12 in 1

    Model: 90325 | SKU: 90325
    UGREEN

    Multiport USB-C HUB to 2 USB-A 3.0 / 1 USB-C PD Charge 100W / 1 USB-A 3.1 / 1 USB-C 3.1 / HDMI 4K / HDMI 8K Ultra HD / Display Port 4K / RJ45 (Gigabit) / Card Reader SD + Micro SD (TF) / Jack Audio 3.5mm / 12 in 1

    Model: 90325 | SKU: 90325
    Regular price $251.10 USD
    Regular price $0.00 USD Sale price $251.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Mini UHF Male Connector of 50 Ohm, to Crimp on LMR-240, RG-8/X, 9258 Cables, Nickel, Gold / Delrin.
    RF INDUSTRIES,LTD

    Mini UHF Male Connector of 50 Ohm, to Crimp on LMR-240, RG-8/X, 9258 Cables, Nickel, Gold / Delrin.

    Model: RFU-600-1X | SKU: RFU-600-1X
    Sale
    RF INDUSTRIES,LTD

    Mini UHF Male Connector of 50 Ohm, to Crimp on LMR-240, RG-8/X, 9258 Cables, Nickel, Gold / Delrin.

    Model: RFU-600-1X | SKU: RFU-600-1X
    Regular price $20.38 USD
    Regular price $25.47 USD Sale price $20.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • UHF Mobile Antenna, Field Adjustable, 450-470 MHz,  2.4 dB, 200 W
    TXPRO

    UHF Mobile Antenna, Field Adjustable, 450-470 MHz, 2.4 dB, 200 W

    Model: TX-AM-450-70 | SKU: TX-AM-450-70
    Sale
    TXPRO

    UHF Mobile Antenna, Field Adjustable, 450-470 MHz, 2.4 dB, 200 W

    Model: TX-AM-450-70 | SKU: TX-AM-450-70
    Regular price $34.58 USD
    Regular price $43.22 USD Sale price $34.58 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • AP 802.11ax Wi-Fi 6 / dual-band 4x4:4 MU-MIMO with DL/UL OFDM-A
    GRANDSTREAM

    AP 802.11ax Wi-Fi 6 / dual-band 4x4:4 MU-MIMO with DL/UL OFDM-A

    Model: GWN7664E | SKU: GWN7664E
    Sale
    GRANDSTREAM

    AP 802.11ax Wi-Fi 6 / dual-band 4x4:4 MU-MIMO with DL/UL OFDM-A

    Model: GWN7664E | SKU: GWN7664E
    Regular price $164.10 USD
    Regular price $205.12 USD Sale price $164.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 24-Port Gigabit PoE Switch with 2 SFP Slots, 250m Long-Distance CCTV Mode, and 250W Power Budget
    WI-TEK

    24-Port Gigabit PoE Switch with 2 SFP Slots, 250m Long-Distance CCTV Mode, and 250W Power Budget

    Model: WI-PS326GFH | SKU: WI-PS326GFH
    Sale
    WI-TEK

    24-Port Gigabit PoE Switch with 2 SFP Slots, 250m Long-Distance CCTV Mode, and 250W Power Budget

    Model: WI-PS326GFH | SKU: WI-PS326GFH
    Regular price $332.84 USD
    Regular price $416.05 USD Sale price $332.84 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Waterproof Handheld Speaker Microphone for HYTERA PD706/PD786/PT580
    NUO NETWORKS

    Waterproof Handheld Speaker Microphone for HYTERA PD706/PD786/PT580

    Model: TX-309-H05 | SKU: TX-309-H05
    Sale
    NUO NETWORKS

    Waterproof Handheld Speaker Microphone for HYTERA PD706/PD786/PT580

    Model: TX-309-H05 | SKU: TX-309-H05
    Regular price $34.76 USD
    Regular price $43.45 USD Sale price $34.76 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wireless Magnetic Sensor for Outdoor with Auxiliar Input for Connection of Cabled Devices
    SFIRE

    Wireless Magnetic Sensor for Outdoor with Auxiliar Input for Connection of Cabled Devices

    Model: SFWST242 | SKU: SFWST242
    Sale
    SFIRE

    Wireless Magnetic Sensor for Outdoor with Auxiliar Input for Connection of Cabled Devices

    Model: SFWST242 | SKU: SFWST242
    Regular price $62.59 USD
    Regular price $78.24 USD Sale price $62.59 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Simplex Fiber Optic Jumper, Singlemode, With Connectors LC/UPC-LC/UPC, 20 meters (65 ft)
    FIBERHOME

    Simplex Fiber Optic Jumper, Singlemode, With Connectors LC/UPC-LC/UPC, 20 meters (65 ft)

    Model: OFC-LC/PC-LC/PC-S-30-20 | SKU: OFC-LC/PC-LC/PC-S-30-20
    Sale
    FIBERHOME

    Simplex Fiber Optic Jumper, Singlemode, With Connectors LC/UPC-LC/UPC, 20 meters (65 ft)

    Model: OFC-LC/PC-LC/PC-S-30-20 | SKU: OFC-LC/PC-LC/PC-S-30-20
    Regular price $22.24 USD
    Regular price $27.80 USD Sale price $22.24 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Audio by Coaxitron / Bullet TURBOHD 5 Megapixels / FOV 106° / Lens 2.8 mm / 98 ft IR / Outdoor IP67 / 4 Technologies / dWDR
    EPCOM PROFESSIONAL

    Audio by Coaxitron / Bullet TURBOHD 5 Megapixels / FOV 106° / Lens 2.8 mm / 98 ft IR / Outdoor IP67 / 4 Technologies / dWDR

    Model: B50-TURBO-G2/A | SKU: B50-TURBO-G2/A
    Sale
    EPCOM PROFESSIONAL

    Audio by Coaxitron / Bullet TURBOHD 5 Megapixels / FOV 106° / Lens 2.8 mm / 98 ft IR / Outdoor IP67 / 4 Technologies / dWDR

    Model: B50-TURBO-G2/A | SKU: B50-TURBO-G2/A
    Regular price $54.80 USD
    Regular price $68.50 USD Sale price $54.80 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Bullet TURBOHD 2 Megapixels / FOV 106° / Lens 2.8 mm / Audio by Coaxitron / 30 mts IR EXIR / Exterior IP66 / 4 Technologies / dWDR
    EPCOM

    Bullet TURBOHD 2 Megapixels / FOV 106° / Lens 2.8 mm / Audio by Coaxitron / 30 mts IR EXIR / Exterior IP66 / 4 Technologies / dWDR

    Model: B8-TURBO-G2/A | SKU: B8-TURBO-G2/A
    EPCOM

    Bullet TURBOHD 2 Megapixels / FOV 106° / Lens 2.8 mm / Audio by Coaxitron / 30 mts IR EXIR / Exterior IP66 / 4 Technologies / dWDR

    Model: B8-TURBO-G2/A | SKU: B8-TURBO-G2/A
    Regular price $39.58 USD
    Regular price Sale price $39.58 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • GXV3450 IP Video Phone | Android 11, Dual Gigabit, PoE+, and 10-Way HD Conferencing
    GRANDSTREAM

    GXV3450 IP Video Phone | Android 11, Dual Gigabit, PoE+, and 10-Way HD Conferencing

    Model: GXV3450 | SKU: GXV3450
    Sale
    GRANDSTREAM

    GXV3450 IP Video Phone | Android 11, Dual Gigabit, PoE+, and 10-Way HD Conferencing

    Model: GXV3450 | SKU: GXV3450
    Regular price $290.35 USD
    Regular price $362.94 USD Sale price $290.35 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
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🇺🇸 🇲🇽 US-MEXICO BINATIONAL OPERATIONS & FIELD EXECUTION

Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

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Dual-Nation Corporate Structure
Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
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Active engineering coverage across major manufacturing corridors: Tijuana, Monterrey, Ciudad Juárez, Guadalajara, Querétaro, the Bajío, and Mexico City.
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Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
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Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
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    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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