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Specify your project parameters. Our interactive engine configures recommended EPCOM hardware, calculating power budgets, switching topology, and storage requirements for US commercial deployments.

RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
• Surveillance: 16-Channel 4K H.265+ NVR + 8MP WDR IP Dome Cameras
• Power Backup: 1500VA / 1350W Pure Sine Wave Online Rackmount UPS
• Infrastructure: 24-Port Cat6A Shielded Patch Panel + 12U Wall Cabinet
Request Official US Engineer Quotation (WhatsApp)
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Search results

  • Tele-Mate Telephone Test Set
    TEMPO

    Tele-Mate Telephone Test Set

    Model: TM-500 | SKU: TM-500
    TEMPO

    Tele-Mate Telephone Test Set

    Model: TM-500 | SKU: TM-500
    Regular price $207.88 USD
    Regular price Sale price $207.88 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Mobile Digital UHF 450-512 MHz, 45W,  128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS
    ICOM

    Mobile Digital UHF 450-512 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D78USA | SKU: F6121D78USA
    ICOM

    Mobile Digital UHF 450-512 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D78USA | SKU: F6121D78USA
    Regular price $680.39 USD
    Regular price Sale price $680.39 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Switch 1000 Users and 150 Concurrent Calls, 2 FXO, 2FXS, for Unified Communications and Collaboration Solution
    GRANDSTREAM

    Switch 1000 Users and 150 Concurrent Calls, 2 FXO, 2FXS, for Unified Communications and Collaboration Solution

    Model: UCM6302 | SKU: UCM6302
    Sale
    GRANDSTREAM

    Switch 1000 Users and 150 Concurrent Calls, 2 FXO, 2FXS, for Unified Communications and Collaboration Solution

    Model: UCM6302 | SKU: UCM6302
    Regular price $533.22 USD
    Regular price $666.53 USD Sale price $533.22 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Mobile Digital UHF 400-512 MHz, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS
    ICOM

    Mobile Digital UHF 400-512 MHz, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6130D 11 USA | SKU: F6130D 11 USA
    Sale
    ICOM

    Mobile Digital UHF 400-512 MHz, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6130D 11 USA | SKU: F6130D 11 USA
    Regular price $504.24 USD
    Regular price $630.30 USD Sale price $504.24 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Power Supply for Ruijie Switch, Output Power of Up to 1000 W (PoE power: 740 W)
    RUIJIE

    Power Supply for Ruijie Switch, Output Power of Up to 1000 W (PoE power: 740 W)

    Model: RG-PA1000I-P-F | SKU: RG-PA1000I-P-F
    RUIJIE

    Power Supply for Ruijie Switch, Output Power of Up to 1000 W (PoE power: 740 W)

    Model: RG-PA1000I-P-F | SKU: RG-PA1000I-P-F
    Regular price $368.50 USD
    Regular price $0.00 USD Sale price $368.50 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • 24-Port Gigabit PoE Switch with 2 SFP Slots, 250m Long-Distance CCTV Mode, and 250W Power Budget
    WI-TEK

    24-Port Gigabit PoE Switch with 2 SFP Slots, 250m Long-Distance CCTV Mode, and 250W Power Budget

    Model: WI-PS326GFH | SKU: WI-PS326GFH
    Sale
    WI-TEK

    24-Port Gigabit PoE Switch with 2 SFP Slots, 250m Long-Distance CCTV Mode, and 250W Power Budget

    Model: WI-PS326GFH | SKU: WI-PS326GFH
    Regular price $332.84 USD
    Regular price $416.05 USD Sale price $332.84 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • KENWOOD TK-3170-KIS-S
    KENWOOD

    Analog Two way Compact Radio, 4 W, UHF 450-490 MHz, 128 Channels with Screen, intrinsically safe version. RADIO ONLY

    Model: TK-3170-KIS-S | SKU: TK-3170-KIS-S
    Sale
    KENWOOD

    Analog Two way Compact Radio, 4 W, UHF 450-490 MHz, 128 Channels with Screen, intrinsically safe version. RADIO ONLY

    Model: TK-3170-KIS-S | SKU: TK-3170-KIS-S
    Regular price $467.09 USD
    Regular price $577.99 USD Sale price $467.09 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wireless keypad for HIKVISION alarm panel
    HIKVISION

    Wireless keypad for HIKVISION alarm panel

    Model: DS-PKA-WLM433 | SKU: DS-PKA-WLM433
    Sale
    HIKVISION

    Wireless keypad for HIKVISION alarm panel

    Model: DS-PKA-WLM433 | SKU: DS-PKA-WLM433
    Regular price $43.87 USD
    Regular price $54.84 USD Sale price $43.87 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Data and Signaling Circuit Surge Protector / NAC Loops, SLC, IDC, PIV, Fire Panels, Alarm, Speakers and Telephones
    DITEK

    Data and Signaling Circuit Surge Protector / NAC Loops, SLC, IDC, PIV, Fire Panels, Alarm, Speakers and Telephones

    Model: DTK-2LVLPLV | SKU: DTK-2LVLPLV
    Sale
    DITEK

    Data and Signaling Circuit Surge Protector / NAC Loops, SLC, IDC, PIV, Fire Panels, Alarm, Speakers and Telephones

    Model: DTK-2LVLPLV | SKU: DTK-2LVLPLV
    Regular price $76.49 USD
    Regular price $95.61 USD Sale price $76.49 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Portable Analog Radio, Frequency Range 136-174 MHz (N) 12.5kHz, 5 W, 128 Channels, IP67 Submersible, 136-174 MHz, Includes Rapid Charger BC-213
    ICOM

    Portable Analog Radio, Frequency Range 136-174 MHz (N) 12.5kHz, 5 W, 128 Channels, IP67 Submersible, 136-174 MHz, Includes Rapid Charger BC-213

    Model: F1000S 83 USA | SKU: F1000S 83 USA
    Sale
    ICOM

    Portable Analog Radio, Frequency Range 136-174 MHz (N) 12.5kHz, 5 W, 128 Channels, IP67 Submersible, 136-174 MHz, Includes Rapid Charger BC-213

    Model: F1000S 83 USA | SKU: F1000S 83 USA
    Regular price $367.62 USD
    Regular price $459.52 USD Sale price $367.62 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Mobile Digital UHF 400-470 MHz, 45W,  128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS
    ICOM

    Mobile Digital UHF 400-470 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D 76 USA | SKU: F6121D 76 USA
    Sale
    ICOM

    Mobile Digital UHF 400-470 MHz, 45W, 128 Channels, 8 Zones, 8-Character LCD, GPS Receiver connection, Powerful Speaker, IDAS

    Model: F6121D 76 USA | SKU: F6121D 76 USA
    Regular price $625.96 USD
    Regular price $782.45 USD Sale price $625.96 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Industrial 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch
    PLANET

    Industrial 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch

    Model: WGS-4215-8P2S | SKU: WGS-4215-8P2S
    PLANET

    Industrial 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch

    Model: WGS-4215-8P2S | SKU: WGS-4215-8P2S
    Regular price $433.78 USD
    Regular price Sale price $433.78 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Digital Mobile Radio NXDN, 50 W, 136-174MHz, 128 Channels, Analog, Digital, Mixed, Conventional and Trunking Microphone, power cable and mounting bracket included.
    ICOM

    Digital Mobile Radio NXDN, 50 W, 136-174MHz, 128 Channels, Analog, Digital, Mixed, Conventional and Trunking Microphone, power cable and mounting bracket included.

    Model: IC-F5123D | SKU: IC-F5123D
    Sale
    ICOM

    Digital Mobile Radio NXDN, 50 W, 136-174MHz, 128 Channels, Analog, Digital, Mixed, Conventional and Trunking Microphone, power cable and mounting bracket included.

    Model: IC-F5123D | SKU: IC-F5123D
    Regular price $492.04 USD
    Regular price $615.05 USD Sale price $492.04 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • CAMBIUM NETWORKS C054050B006A
    CAMBIUM NETWORKS

    PTP 54500 25Mbps Integrated (ETSI/RoW) - End Complete

    Model: C054050B006A | SKU: C054050B006A
    Sale
    CAMBIUM NETWORKS

    PTP 54500 25Mbps Integrated (ETSI/RoW) - End Complete

    Model: C054050B006A | SKU: C054050B006A
    Regular price $3,388.71 USD
    Regular price $4,085.99 USD Sale price $3,388.71 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • 1000ft UTP Cat6A Supports 10G-BaseT for Frequency Transmission up to 500 MHz, for Video Surveillance, HD Video and High-Speed Network Applications, Indoor Use
    LINKEDPRO BY EPCOM

    1000ft UTP Cat6A Supports 10G-BaseT for Frequency Transmission up to 500 MHz, for Video Surveillance, HD Video and High-Speed Network Applications, Indoor Use

    Model: PRO-CAT-6A | SKU: PRO-CAT-6A
    Sale
    LINKEDPRO BY EPCOM

    1000ft UTP Cat6A Supports 10G-BaseT for Frequency Transmission up to 500 MHz, for Video Surveillance, HD Video and High-Speed Network Applications, Indoor Use

    Model: PRO-CAT-6A | SKU: PRO-CAT-6A
    Regular price $297.24 USD
    Regular price $371.55 USD Sale price $297.24 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • VHF Marine Portable Transceiver 6W, Last Call Voice Recording, Active Noise Cancelling Technology, Bass Boost Function, IPX8 Submersible Plus Waterproofing, Stylish Design in Black Color.
    ICOM

    VHF Marine Portable Transceiver 6W, Last Call Voice Recording, Active Noise Cancelling Technology, Bass Boost Function, IPX8 Submersible Plus Waterproofing, Stylish Design in Black Color.

    Model: IC-M73PLUS | SKU: IC-M73PLUS
    Sale
    ICOM

    VHF Marine Portable Transceiver 6W, Last Call Voice Recording, Active Noise Cancelling Technology, Bass Boost Function, IPX8 Submersible Plus Waterproofing, Stylish Design in Black Color.

    Model: IC-M73PLUS | SKU: IC-M73PLUS
    Regular price $351.06 USD
    Regular price $438.82 USD Sale price $351.06 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Guard Station for Multi-Apartment System / 100% Cloud Management / Web Interface / ANDROID / SIP / 7-Inch Touchscreen / WIFI / POE / 2MP Camera / Bluetooth / HDMI / USB Type-C
    AKUVOX

    Guard Station for Multi-Apartment System / 100% Cloud Management / Web Interface / ANDROID / SIP / 7-Inch Touchscreen / WIFI / POE / 2MP Camera / Bluetooth / HDMI / USB Type-C

    Model: VPR49G | SKU: VPR49G
    AKUVOX

    Guard Station for Multi-Apartment System / 100% Cloud Management / Web Interface / ANDROID / SIP / 7-Inch Touchscreen / WIFI / POE / 2MP Camera / Bluetooth / HDMI / USB Type-C

    Model: VPR49G | SKU: VPR49G
    Regular price $455.38 USD
    Regular price Sale price $455.38 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Cat6 UTP Outdoor Bulk Cable / 23 AWG Solid Copper / 1000 ft (305m) / UV-Resistant / PoE+ / CMX Rated / White
    LINKEDPRO BY EPCOM

    Cat6 UTP Outdoor Bulk Cable / 23 AWG Solid Copper / 1000 ft (305m) / UV-Resistant / PoE+ / CMX Rated / White

    Model: PRO-CAT-6-EXT-LITEW | SKU: PRO-CAT-6-EXT-LITEW
    Sale
    LINKEDPRO BY EPCOM

    Cat6 UTP Outdoor Bulk Cable / 23 AWG Solid Copper / 1000 ft (305m) / UV-Resistant / PoE+ / CMX Rated / White

    Model: PRO-CAT-6-EXT-LITEW | SKU: PRO-CAT-6-EXT-LITEW
    Regular price $338.64 USD
    Regular price $423.30 USD Sale price $338.64 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 3G GPS Tracker with IP67 Waterproof Protection and Built-in Antennas
    MEITRACK

    3G GPS Tracker with IP67 Waterproof Protection and Built-in Antennas

    Model: T366G | SKU: T366G
    Sale
    MEITRACK

    3G GPS Tracker with IP67 Waterproof Protection and Built-in Antennas

    Model: T366G | SKU: T366G
    Regular price $216.10 USD
    Regular price $270.12 USD Sale price $216.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • White 1000FT Plenum Cat5e FTP Cable Reel (24 AWG Solid Copper, CMP Rated, FT6 Flame Test) - Shielded Foil Network & PoE Ethernet, UL Listed & Verified
    GENESIS

    White 1000FT Plenum Cat5e FTP Cable Reel (24 AWG Solid Copper, CMP Rated, FT6 Flame Test) - Shielded Foil Network & PoE Ethernet, UL Listed & Verified

    Model: 53881001 | SKU: 53881001
    Sale
    GENESIS

    White 1000FT Plenum Cat5e FTP Cable Reel (24 AWG Solid Copper, CMP Rated, FT6 Flame Test) - Shielded Foil Network & PoE Ethernet, UL Listed & Verified

    Model: 53881001 | SKU: 53881001
    Regular price $633.41 USD
    Regular price $791.76 USD Sale price $633.41 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • (2 in 1) Power Converter 24 Vac to 12 Vdc (AC to DC) and Noise Filter for Cameras / Input Voltage 20~30 Vac / Output 12Vdc @ 1 A / SENDING POWER OVER LONG DISTANCES / Screw Type Terminals.
    EPCOM POWERLINE

    (2 in 1) Power Converter 24 Vac to 12 Vdc (AC to DC) and Noise Filter for Cameras / Input Voltage 20~30 Vac / Output 12Vdc @ 1 A / SENDING POWER OVER LONG DISTANCES / Screw Type Terminals.

    Model: PLAD1000I | SKU: PLAD1000I
    Sale
    EPCOM POWERLINE

    (2 in 1) Power Converter 24 Vac to 12 Vdc (AC to DC) and Noise Filter for Cameras / Input Voltage 20~30 Vac / Output 12Vdc @ 1 A / SENDING POWER OVER LONG DISTANCES / Screw Type Terminals.

    Model: PLAD1000I | SKU: PLAD1000I
    Regular price $23.75 USD
    Regular price $29.69 USD Sale price $23.75 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Analog Mobile ICOM Radio UHF 450-512MHz, 8 Channels, 45 Watts
    ICOM

    Analog Mobile ICOM Radio UHF 450-512MHz, 8 Channels, 45 Watts

    Model: F6011 67 USA | SKU: F6011 67 USA
    Sale
    ICOM

    Analog Mobile ICOM Radio UHF 450-512MHz, 8 Channels, 45 Watts

    Model: F6011 67 USA | SKU: F6011 67 USA
    Regular price $341.12 USD
    Regular price $426.40 USD Sale price $341.12 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 48-Port Gigabit Layer 2 Cloud Managed PoE Switch, 4 SFP * 10G Uplink Ports, PoE 802.3 af/at Up to 370W, Multiple Security Policies Protect Your Network, Lifetime Management on Ruijie Cloud at Anytime Anywhere
    RUIJIE

    48-Port Gigabit Layer 2 Cloud Managed PoE Switch, 4 SFP * 10G Uplink Ports, PoE 802.3 af/at Up to 370W, Multiple Security Policies Protect Your Network, Lifetime Management on Ruijie Cloud at Anytime Anywhere

    Model: RG-NBS3200-48GT4XS-P | SKU: RG-NBS3200-48GT4XS-P
    RUIJIE

    48-Port Gigabit Layer 2 Cloud Managed PoE Switch, 4 SFP * 10G Uplink Ports, PoE 802.3 af/at Up to 370W, Multiple Security Policies Protect Your Network, Lifetime Management on Ruijie Cloud at Anytime Anywhere

    Model: RG-NBS3200-48GT4XS-P | SKU: RG-NBS3200-48GT4XS-P
    Regular price $650.88 USD
    Regular price $0.00 USD Sale price $650.88 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
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Nuo Networks

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🇺🇸 🇲🇽 US-MEXICO BINATIONAL OPERATIONS & FIELD EXECUTION

Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

🏛️
Dual-Nation Corporate Structure
Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
🏭
Nearshoring & Industrial Hubs
Active engineering coverage across major manufacturing corridors: Tijuana, Monterrey, Ciudad Juárez, Guadalajara, Querétaro, the Bajío, and Mexico City.
🛠️
Certified Field Engineering
Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
💵
Bilateral US / Mexico Invoicing
Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
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Real-time status for commercial orders, EPCOM Texas & Florida fulfillment hubs, and UPS/FedEx tracking.

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    Commercial Hardware Guarantee

    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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