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RECOMMENDED BOM ARCHITECTURE Ready for Immediate Procurement
• Core Switch: 24-Port Gigabit Managed PoE+ (370W Budget) + 4x 10G SFP+
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  • Rapid Desktop Charger for Kenwood radios NX5000 series, NX410, TK-2180/3180
    TXPRO

    Rapid Desktop Charger for Kenwood radios NX5000 series, NX410, TK-2180/3180

    Model: TX-KSC32 | SKU: TX-KSC32
    Sale
    TXPRO

    Rapid Desktop Charger for Kenwood radios NX5000 series, NX410, TK-2180/3180

    Model: TX-KSC32 | SKU: TX-KSC32
    Regular price $35.91 USD
    Regular price $44.89 USD Sale price $35.91 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Portable Digital ICOM Transceiver, Rx-Tx: 450- 512  MHz, FCC, type-D Trunking, Submersible IP67
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 450- 512 MHz, FCC, type-D Trunking, Submersible IP67

    Model: F2100D66USA | SKU: F2100D66USA
    Sale
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 450- 512 MHz, FCC, type-D Trunking, Submersible IP67

    Model: F2100D66USA | SKU: F2100D66USA
    Regular price $370.10 USD
    Regular price $462.62 USD Sale price $370.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • VHF Air Band Transceivers Tx/Rx 118.000-136.992 MHz, 200 Memory Channels, LCD Full Dot-Matrix: Microphone HM-161 and installation accessories included
    ICOM

    VHF Air Band Transceivers Tx/Rx 118.000-136.992 MHz, 200 Memory Channels, LCD Full Dot-Matrix: Microphone HM-161 and installation accessories included

    Model: A12024USA | SKU: A12024USA
    Sale
    ICOM

    VHF Air Band Transceivers Tx/Rx 118.000-136.992 MHz, 200 Memory Channels, LCD Full Dot-Matrix: Microphone HM-161 and installation accessories included

    Model: A12024USA | SKU: A12024USA
    Regular price $1,496.18 USD
    Regular price $1,870.23 USD Sale price $1,496.18 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Managed Gigabit PoE+ Switch / 16 ports 10/100/1000 Mbps + 4 SFP Uplink Ports / Up to 240W / Compatible with GWN Cloud.
    GRANDSTREAM

    Managed Gigabit PoE+ Switch / 16 ports 10/100/1000 Mbps + 4 SFP Uplink Ports / Up to 240W / Compatible with GWN Cloud.

    Model: GWN7812P | SKU: GWN7812P
    Sale
    GRANDSTREAM

    Managed Gigabit PoE+ Switch / 16 ports 10/100/1000 Mbps + 4 SFP Uplink Ports / Up to 240W / Compatible with GWN Cloud.

    Model: GWN7812P | SKU: GWN7812P
    Regular price $275.71 USD
    Regular price $344.64 USD Sale price $275.71 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 3-Line SMB IP Phone with 3 Function Keys, 8 BLF Extension Keys, and 4-way Conference, PoE
    GRANDSTREAM

    3-Line SMB IP Phone with 3 Function Keys, 8 BLF Extension Keys, and 4-way Conference, PoE

    Model: GXP-1630 | SKU: GXP-1630
    Sale
    GRANDSTREAM

    3-Line SMB IP Phone with 3 Function Keys, 8 BLF Extension Keys, and 4-way Conference, PoE

    Model: GXP-1630 | SKU: GXP-1630
    Regular price $91.88 USD
    Regular price $114.85 USD Sale price $91.88 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Industrial 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch
    PLANET

    Industrial 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch

    Model: WGS-4215-8P2S | SKU: WGS-4215-8P2S
    PLANET

    Industrial 8-Port 10/100/1000T 802.3at PoE + 2-Port 100/1000X SFP Wall-mount Managed Switch

    Model: WGS-4215-8P2S | SKU: WGS-4215-8P2S
    Regular price $433.78 USD
    Regular price Sale price $433.78 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • IP Camera Bullet 2 Megapixel | Two-way Audio | Alarm I/O | IK10/IP67 | IR 30 m | Motorized Vari-focal 2.8 mm - 12 mm | Day/Night | MicroSD | ICR | Built-in Heater | WDR | NDAA Compliance
    IDIS

    IP Camera Bullet 2 Megapixel | Two-way Audio | Alarm I/O | IK10/IP67 | IR 30 m | Motorized Vari-focal 2.8 mm - 12 mm | Day/Night | MicroSD | ICR | Built-in Heater | WDR | NDAA Compliance

    Model: DC-T4236HRX | SKU: DC-T4236HRX
    IDIS

    IP Camera Bullet 2 Megapixel | Two-way Audio | Alarm I/O | IK10/IP67 | IR 30 m | Motorized Vari-focal 2.8 mm - 12 mm | Day/Night | MicroSD | ICR | Built-in Heater | WDR | NDAA Compliance

    Model: DC-T4236HRX | SKU: DC-T4236HRX
    Regular price $357.30 USD
    Regular price $0.00 USD Sale price $357.30 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Telephone Entry & Access Control with Voice and Data connection over Cellular, Internet or a POTS (Plain Old Telephone Service) connection.
    DKS DOORKING

    Telephone Entry & Access Control with Voice and Data connection over Cellular, Internet or a POTS (Plain Old Telephone Service) connection.

    Model: 1835-090 | SKU: 1835-090
    Sale
    DKS DOORKING

    Telephone Entry & Access Control with Voice and Data connection over Cellular, Internet or a POTS (Plain Old Telephone Service) connection.

    Model: 1835-090 | SKU: 1835-090
    Regular price $3,379.88 USD
    Regular price $4,224.85 USD Sale price $3,379.88 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Rapid Desktop Charger for Motorola Radios: EP450, DEP450, CP080, CP140, CP150, CP160, CP180, CP200, CP250, PR400, GP3688, for Li-Ion batteries:  NTN4497, NNTN4970, NNTN4450, NNTN4458
    TXPRO

    Rapid Desktop Charger for Motorola Radios: EP450, DEP450, CP080, CP140, CP150, CP160, CP180, CP200, CP250, PR400, GP3688, for Li-Ion batteries: NTN4497, NNTN4970, NNTN4450, NNTN4458

    Model: TX-CHEP450 | SKU: TX-CHEP450
    Sale
    TXPRO

    Rapid Desktop Charger for Motorola Radios: EP450, DEP450, CP080, CP140, CP150, CP160, CP180, CP200, CP250, PR400, GP3688, for Li-Ion batteries: NTN4497, NNTN4970, NNTN4450, NNTN4458

    Model: TX-CHEP450 | SKU: TX-CHEP450
    Regular price $43.64 USD
    Regular price $54.55 USD Sale price $43.64 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wi-Fi IP Phone, Operator Grade, 12 SIP lines with 6 accounts, 7' touchscreen, Gigabit ports, Bluetooth, PoE, Opus codec, IPV4/IPV6 with GDMS cloud management.
    GRANDSTREAM

    Wi-Fi IP Phone, Operator Grade, 12 SIP lines with 6 accounts, 7' touchscreen, Gigabit ports, Bluetooth, PoE, Opus codec, IPV4/IPV6 with GDMS cloud management.

    Model: GRP2670 | SKU: GRP2670
    Sale
    GRANDSTREAM

    Wi-Fi IP Phone, Operator Grade, 12 SIP lines with 6 accounts, 7' touchscreen, Gigabit ports, Bluetooth, PoE, Opus codec, IPV4/IPV6 with GDMS cloud management.

    Model: GRP2670 | SKU: GRP2670
    Regular price $230.17 USD
    Regular price $287.71 USD Sale price $230.17 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • IP-PBX Switch 1500 Users, 8FXO, 8FXS, up to 200 Simultaneous Calls for Small Offices and Homes
    GRANDSTREAM

    IP-PBX Switch 1500 Users, 8FXO, 8FXS, up to 200 Simultaneous Calls for Small Offices and Homes

    Model: UCM6308A | SKU: UCM6308A
    Sale
    GRANDSTREAM

    IP-PBX Switch 1500 Users, 8FXO, 8FXS, up to 200 Simultaneous Calls for Small Offices and Homes

    Model: UCM6308A | SKU: UCM6308A
    Regular price $1,007.08 USD
    Regular price $1,258.85 USD Sale price $1,007.08 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Layer 2 Managed Switch with 16 Gigabit Ports, 2 SFP Ports, and Console Port
    PLANET

    Layer 2 Managed Switch with 16 Gigabit Ports, 2 SFP Ports, and Console Port

    Model: GS-4210-16T2S | SKU: GS-4210-16T2S
    Sale
    PLANET

    Layer 2 Managed Switch with 16 Gigabit Ports, 2 SFP Ports, and Console Port

    Model: GS-4210-16T2S | SKU: GS-4210-16T2S
    Regular price $206.99 USD
    Regular price $258.74 USD Sale price $206.99 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 19" 16U Open Frame Rack for Wall Mounting
    LINKEDPRO BY EPCOM

    19" 16U Open Frame Rack for Wall Mounting

    Model: LP-RAP-1916 | SKU: LP-RAP-1916
    Sale
    LINKEDPRO BY EPCOM

    19" 16U Open Frame Rack for Wall Mounting

    Model: LP-RAP-1916 | SKU: LP-RAP-1916
    Regular price $115.97 USD
    Regular price $144.96 USD Sale price $115.97 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 136-174 MHz analog/digital, 50W, IDAS Simulcast repeater
    ICOM

    136-174 MHz analog/digital, 50W, IDAS Simulcast repeater

    Model: FR5300 21 USA | SKU: FR5300 21 USA
    Sale
    ICOM

    136-174 MHz analog/digital, 50W, IDAS Simulcast repeater

    Model: FR5300 21 USA | SKU: FR5300 21 USA
    Regular price $3,099.50 USD
    Regular price $3,874.38 USD Sale price $3,099.50 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • AC  Battery Charger Adapter, Desktop Fast Charge BC160, BC-144 & BC119N
    ICOM

    AC Battery Charger Adapter, Desktop Fast Charge BC160, BC-144 & BC119N

    Model: BC-145 | SKU: BC-145
    Sale
    ICOM

    AC Battery Charger Adapter, Desktop Fast Charge BC160, BC-144 & BC119N

    Model: BC-145 | SKU: BC-145
    Regular price $21.93 USD
    Regular price $27.41 USD Sale price $21.93 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 2000VA/1800W Online UPS / Rack/Tower / 120 Vac Input and Output / LCD Display / NEMA 5-25P Inlet
    EPCOM POWERLINE

    2000VA/1800W Online UPS / Rack/Tower / 120 Vac Input and Output / LCD Display / NEMA 5-25P Inlet

    Model: EPU2000RTPRO | SKU: EPU2000RTPRO
    EPCOM POWERLINE

    2000VA/1800W Online UPS / Rack/Tower / 120 Vac Input and Output / LCD Display / NEMA 5-25P Inlet

    Model: EPU2000RTPRO | SKU: EPU2000RTPRO
    Regular price $458.10 USD
    Regular price $0.00 USD Sale price $458.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included
    ICOM

    Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included

    Model: IC-F5220D | SKU: IC-F5220D
    Sale
    ICOM

    Digital Mobile Radio NXDN, 50 W, 163-174 MHz, 128 Channels. Microphone, Power Cable and Mounting Bracket Included

    Model: IC-F5220D | SKU: IC-F5220D
    Regular price $790.73 USD
    Regular price $988.41 USD Sale price $790.73 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • DVR 1080p / 16 Channels TURBOHD + 2 Channels IP / Support 1 Hard Disk / Video Output FULL HD / H.265 / AHD, TVI, CVBS, CVI / 1 Channel Audio / Cloud Video Recording / Supports audio by coaxitron
    EPCOM

    DVR 1080p / 16 Channels TURBOHD + 2 Channels IP / Support 1 Hard Disk / Video Output FULL HD / H.265 / AHD, TVI, CVBS, CVI / 1 Channel Audio / Cloud Video Recording / Supports audio by coaxitron

    Model: S16-TURBO-GEN3 | SKU: S16-TURBO-GEN3
    EPCOM

    DVR 1080p / 16 Channels TURBOHD + 2 Channels IP / Support 1 Hard Disk / Video Output FULL HD / H.265 / AHD, TVI, CVBS, CVI / 1 Channel Audio / Cloud Video Recording / Supports audio by coaxitron

    Model: S16-TURBO-GEN3 | SKU: S16-TURBO-GEN3
    Regular price $101.15 USD
    Regular price $0.00 USD Sale price $101.15 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Radio PTP Backhaul, Integrated antenna of 8 dBi, MIMO 4X4: 4ac, 4.9 - 6.4 GHz, IP67, Speed up to 1.5 Gbps, 2.4 GHz administration radio, Mimosa Cloud Monitoring and Management
    MIMOSA NETWORKS

    Radio PTP Backhaul, Integrated antenna of 8 dBi, MIMO 4X4: 4ac, 4.9 - 6.4 GHz, IP67, Speed up to 1.5 Gbps, 2.4 GHz administration radio, Mimosa Cloud Monitoring and Management

    Model: B5X | SKU: B5X
    Sale
    MIMOSA NETWORKS

    Radio PTP Backhaul, Integrated antenna of 8 dBi, MIMO 4X4: 4ac, 4.9 - 6.4 GHz, IP67, Speed up to 1.5 Gbps, 2.4 GHz administration radio, Mimosa Cloud Monitoring and Management

    Model: B5X | SKU: B5X
    Regular price $809.77 USD
    Regular price $1,012.21 USD Sale price $809.77 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • 1000VA/900W Online UPS / Rack/Tower / 120 Vca Input and Output / LCD Display / NEMA 5-15P Inlet
    EPCOM POWERLINE

    1000VA/900W Online UPS / Rack/Tower / 120 Vca Input and Output / LCD Display / NEMA 5-15P Inlet

    Model: EPU1000PRO | SKU: EPU1000PRO
    EPCOM POWERLINE

    1000VA/900W Online UPS / Rack/Tower / 120 Vca Input and Output / LCD Display / NEMA 5-15P Inlet

    Model: EPU1000PRO | SKU: EPU1000PRO
    Regular price $436.50 USD
    Regular price $0.00 USD Sale price $436.50 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • IP Camera Bullet 2 Megapixel | Two-way Audio | Alarm I/O | IK10/IP67 | IR 30 m | Motorized Vari-focal 2.8 mm - 12 mm | Day/Night | MicroSD | ICR | Built-in Heater | WDR | NDAA Compliance
    IDIS

    IP Camera Bullet 2 Megapixel | Two-way Audio | Alarm I/O | IK10/IP67 | IR 30 m | Motorized Vari-focal 2.8 mm - 12 mm | Day/Night | MicroSD | ICR | Built-in Heater | WDR | NDAA Compliance

    Model: DCD4236HRX | SKU: DCD4236HRX
    IDIS

    IP Camera Bullet 2 Megapixel | Two-way Audio | Alarm I/O | IK10/IP67 | IR 30 m | Motorized Vari-focal 2.8 mm - 12 mm | Day/Night | MicroSD | ICR | Built-in Heater | WDR | NDAA Compliance

    Model: DCD4236HRX | SKU: DCD4236HRX
    Regular price $314.10 USD
    Regular price $0.00 USD Sale price $314.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Portable Digital ICOM Transceiver, Rx-Tx: 400 - 470 MHz, type-D Trunking, Submersible IP67.
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 400 - 470 MHz, type-D Trunking, Submersible IP67.

    Model: F2100D 63 USA | SKU: F2100D 63 USA
    Sale
    ICOM

    Portable Digital ICOM Transceiver, Rx-Tx: 400 - 470 MHz, type-D Trunking, Submersible IP67.

    Model: F2100D 63 USA | SKU: F2100D 63 USA
    Regular price $369.28 USD
    Regular price $461.60 USD Sale price $369.28 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 24-Port Fast Ethernet PoE Switch with 2x Combo SFP, Hi-PoE (60W), 250m Extend Mode, 250W PoE Budget, DIP Switch, and CCTV Optimization
    WI-TEK

    24-Port Fast Ethernet PoE Switch with 2x Combo SFP, Hi-PoE (60W), 250m Extend Mode, 250W PoE Budget, DIP Switch, and CCTV Optimization

    Model: WI-PS526G-V4 | SKU: WI-PS526G-V4
    Sale
    WI-TEK

    24-Port Fast Ethernet PoE Switch with 2x Combo SFP, Hi-PoE (60W), 250m Extend Mode, 250W PoE Budget, DIP Switch, and CCTV Optimization

    Model: WI-PS526G-V4 | SKU: WI-PS526G-V4
    Regular price $221.06 USD
    Regular price $276.32 USD Sale price $221.06 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Cabinet for PRO Power Supply and SYSRMTXT, Prepared for Installation of SP400 or Runner Series Panels
    EPCOM INDUSTRIAL

    Cabinet for PRO Power Supply and SYSRMTXT, Prepared for Installation of SP400 or Runner Series Panels

    Model: GOF01XTV2 | SKU: GOF01XTV2
    Sale
    EPCOM INDUSTRIAL

    Cabinet for PRO Power Supply and SYSRMTXT, Prepared for Installation of SP400 or Runner Series Panels

    Model: GOF01XTV2 | SKU: GOF01XTV2
    Regular price $30.15 USD
    Regular price $37.69 USD Sale price $30.15 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
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Turnkey Cross-Border Infrastructure Deployment on Mexican Soil

Connecting US technology leaders, general contractors, OEMs, and nearshoring operators with fully legal, boots-on-the-ground engineering across Mexico.

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Contract with Nuo Networks Inc. (Delaware C-Corp, USA) while physical field installation is deployed by our legally established Mexican corporation (S.A. de C.V.) with full SAT & IMSS compliance.
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Turnkey certified deployments: structured cabling (Cat6/Cat6A), 10G optical fiber fusion, enterprise Wi-Fi 7, CCTV surveillance, and access control.
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Contract and pay in USD through Nuo Networks Inc. (Delaware C-Corp via ACH/Wire) or in MXN with Mexican fiscal deductible invoice (Factura CFDI).
Have an upcoming project or tender in Mexico? Connect directly with our bilingual cross-border project engineering team.
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    Nuo Networks B2B Warranty & RMA Policy

    Official warranty guidelines, RMA procedures, and return standards for enterprise telecom, CCTV, networking, and access control hardware.

    Toll-Free Support: +1 (888) 306-4555 • B2B WhatsApp: +1 (424) 355-3283 • RMA Inquiries: rma@nuo-networks.com

    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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