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  • Dish Antenna Extended Frequency, 4.8 - 6-5 GHz, 28 dBi, N-Male Connectors
    TXPRO

    Dish Antenna Extended Frequency, 4.8 - 6-5 GHz, 28 dBi, N-Male Connectors

    Model: TXP-D4865-28-N | SKU: TXP-D4865-28-N
    Sale
    TXPRO

    Dish Antenna Extended Frequency, 4.8 - 6-5 GHz, 28 dBi, N-Male Connectors

    Model: TXP-D4865-28-N | SKU: TXP-D4865-28-N
    Regular price $110.94 USD
    Regular price $138.68 USD Sale price $110.94 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wireless Transmitter Kit, up to 4.9 miles ideal for video surveillance, 5 GHz, up to 300Mbps, 16dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.
    WI-TEK

    Wireless Transmitter Kit, up to 4.9 miles ideal for video surveillance, 5 GHz, up to 300Mbps, 16dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.

    Model: WI-CPE515H-KIT | SKU: WI-CPE515H-KIT
    Sale
    WI-TEK

    Wireless Transmitter Kit, up to 4.9 miles ideal for video surveillance, 5 GHz, up to 300Mbps, 16dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.

    Model: WI-CPE515H-KIT | SKU: WI-CPE515H-KIT
    Regular price $163.93 USD
    Regular price $204.91 USD Sale price $163.93 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Flexible Jumper Low Loss for Wireless Equipment up to 7 GHz N-Male to N-Male, 1 m
    LINKEDPRO BY EPCOM

    Flexible Jumper Low Loss for Wireless Equipment up to 7 GHz N-Male to N-Male, 1 m

    Model: LP-NM-NM-1M | SKU: LP-NM-NM-1M
    Sale
    LINKEDPRO BY EPCOM

    Flexible Jumper Low Loss for Wireless Equipment up to 7 GHz N-Male to N-Male, 1 m

    Model: LP-NM-NM-1M | SKU: LP-NM-NM-1M
    Regular price $16.42 USD
    Regular price $20.53 USD Sale price $16.42 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Parabolic Antenna With High Performance, 10 to 11 GHz, 38 dBi Gain, B11 Radio Waveguide Connectors, Millimeter Alignment Mount.
    NETPOINT

    Parabolic Antenna With High Performance, 10 to 11 GHz, 38 dBi Gain, B11 Radio Waveguide Connectors, Millimeter Alignment Mount.

    Model: NP11 | SKU: NP11
    Sale
    NETPOINT

    Parabolic Antenna With High Performance, 10 to 11 GHz, 38 dBi Gain, B11 Radio Waveguide Connectors, Millimeter Alignment Mount.

    Model: NP11 | SKU: NP11
    Regular price $926.52 USD
    Regular price $1,158.15 USD Sale price $926.52 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • Flexible Jumper Low Loss for Wireless Equipment up to 7 GHz N-Male to N-Male,  23.62" (60 cm)
    LINKEDPRO BY EPCOM

    Flexible Jumper Low Loss for Wireless Equipment up to 7 GHz N-Male to N-Male, 23.62" (60 cm)

    Model: LP-NM-NM-60 | SKU: LP-NM-NM-60
    Sale
    LINKEDPRO BY EPCOM

    Flexible Jumper Low Loss for Wireless Equipment up to 7 GHz N-Male to N-Male, 23.62" (60 cm)

    Model: LP-NM-NM-60 | SKU: LP-NM-NM-60
    Regular price $15.29 USD
    Regular price $19.11 USD Sale price $15.29 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • PowerBeam airMAX AC ISO Gen2 up to 450 Mbps, 5 GHz (5150 - 5875 MHz) with integrated 25 dBi antenna featuring RF isolation and included radome
    UBIQUITI NETWORKS

    PowerBeam airMAX AC ISO Gen2 up to 450 Mbps, 5 GHz (5150 - 5875 MHz) with integrated 25 dBi antenna featuring RF isolation and included radome

    Model: PBE-5AC-ISO-GEN2 | SKU: PBE-5AC-ISO-GEN2
    Sale
    UBIQUITI NETWORKS

    PowerBeam airMAX AC ISO Gen2 up to 450 Mbps, 5 GHz (5150 - 5875 MHz) with integrated 25 dBi antenna featuring RF isolation and included radome

    Model: PBE-5AC-ISO-GEN2 | SKU: PBE-5AC-ISO-GEN2
    Regular price $3.19 USD
    Regular price $3.99 USD Sale price $3.19 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 30 km PTP Backhaul Link Kit, 4.9 - 6.4 GHz from Mimosa - NetPoint up to 600 Mbps
    MIMOSA NETWORKS

    30 km PTP Backhaul Link Kit, 4.9 - 6.4 GHz from Mimosa - NetPoint up to 600 Mbps

    Model: C5X-NP1-PTP | SKU: C5X-NP1-PTP
    MIMOSA NETWORKS

    30 km PTP Backhaul Link Kit, 4.9 - 6.4 GHz from Mimosa - NetPoint up to 600 Mbps

    Model: C5X-NP1-PTP | SKU: C5X-NP1-PTP
    Regular price $1,241.10 USD
    Regular price $0.00 USD Sale price $1,241.10 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
  • Ultralight Radio Backhaul PTP in 24 GHz MIMO 4X4:4, 1.5 Gbps Aggregated Speed, Integrated Antenna 33 dBi, IP67, Spectrum Reuse Synchronization, Auto-optimization
    MIMOSA NETWORKS

    Ultralight Radio Backhaul PTP in 24 GHz MIMO 4X4:4, 1.5 Gbps Aggregated Speed, Integrated Antenna 33 dBi, IP67, Spectrum Reuse Synchronization, Auto-optimization

    Model: B24 | SKU: B24
    Sale
    MIMOSA NETWORKS

    Ultralight Radio Backhaul PTP in 24 GHz MIMO 4X4:4, 1.5 Gbps Aggregated Speed, Integrated Antenna 33 dBi, IP67, Spectrum Reuse Synchronization, Auto-optimization

    Model: B24 | SKU: B24
    Regular price $1,326.44 USD
    Regular price $1,658.05 USD Sale price $1,326.44 USD
    Unit price /  per 
    🚚 Free Ground Shipping Over $500
    Sale
  • 2-Pack / RG-EST310 V2, 5GHz Dual-stream 802.11ac 1KM Wireless Bridge
    RUIJIE

    2-Pack / RG-EST310 V2, 5GHz Dual-stream 802.11ac 1KM Wireless Bridge

    Model: RG-EST310V2 | SKU: RG-EST310V2
    RUIJIE

    2-Pack / RG-EST310 V2, 5GHz Dual-stream 802.11ac 1KM Wireless Bridge

    Model: RG-EST310V2 | SKU: RG-EST310V2
    Regular price $102.84 USD
    Regular price $0.00 USD Sale price $102.84 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Wireless Transmitter Kit, up to 3.1 miles (5km) ideal for video surveillance, 5 GHz, up to 300Mbps, 13dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.
    WI-TEK

    Wireless Transmitter Kit, up to 3.1 miles (5km) ideal for video surveillance, 5 GHz, up to 300Mbps, 13dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.

    Model: WI-CPE513P-KIT-V3 | SKU: WI-CPE513P-KIT-V3
    Sale
    WI-TEK

    Wireless Transmitter Kit, up to 3.1 miles (5km) ideal for video surveillance, 5 GHz, up to 300Mbps, 13dBi, IP65, Plug and Play, 60° Beamwidth, Cloud management.

    Model: WI-CPE513P-KIT-V3 | SKU: WI-CPE513P-KIT-V3
    Regular price $159.45 USD
    Regular price $199.31 USD Sale price $159.45 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wi-Fi 6 Access Point / 5.38 Gbps Wireless Throughput / MU-MIMO 4x4 (5GHz) and 2x2 (2.4GHz) / PoE/PoE+ / Coverage 175 Meters / Embedded Controller / Advanced Security / Managed by GWN.Cloud / 256 Concurrent Clients
    GRANDSTREAM

    Wi-Fi 6 Access Point / 5.38 Gbps Wireless Throughput / MU-MIMO 4x4 (5GHz) and 2x2 (2.4GHz) / PoE/PoE+ / Coverage 175 Meters / Embedded Controller / Advanced Security / Managed by GWN.Cloud / 256 Concurrent Clients

    Model: GWN7662 | SKU: GWN7662
    Sale
    GRANDSTREAM

    Wi-Fi 6 Access Point / 5.38 Gbps Wireless Throughput / MU-MIMO 4x4 (5GHz) and 2x2 (2.4GHz) / PoE/PoE+ / Coverage 175 Meters / Embedded Controller / Advanced Security / Managed by GWN.Cloud / 256 Concurrent Clients

    Model: GWN7662 | SKU: GWN7662
    Regular price $104.32 USD
    Regular price $130.40 USD Sale price $104.32 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • UHF Male Crimp Connector, Non-Solder Pin
    Times Microwave

    UHF Male Crimp Connector, Non-Solder Pin

    Model: EZ-400-UM-X | SKU: EZ-400-UM-X
    Sale
    Times Microwave

    UHF Male Crimp Connector, Non-Solder Pin

    Model: EZ-400-UM-X | SKU: EZ-400-UM-X
    Regular price $62.01 USD
    Regular price $77.51 USD Sale price $62.01 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • MU-MIMO 2x2 Access Point, 4.9-6.4 GHz, IP 67, Connected, Multipoint Point up to 700 Mbps, 2 SMA-female connectors, Automatic adaptation to the environment, Monitoring through the cloud
    MIMOSA NETWORKS

    MU-MIMO 2x2 Access Point, 4.9-6.4 GHz, IP 67, Connected, Multipoint Point up to 700 Mbps, 2 SMA-female connectors, Automatic adaptation to the environment, Monitoring through the cloud

    Model: A5X | SKU: A5X
    Sale
    MIMOSA NETWORKS

    MU-MIMO 2x2 Access Point, 4.9-6.4 GHz, IP 67, Connected, Multipoint Point up to 700 Mbps, 2 SMA-female connectors, Automatic adaptation to the environment, Monitoring through the cloud

    Model: A5X | SKU: A5X
    Regular price $438.00 USD
    Regular price $547.50 USD Sale price $438.00 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Ultra Flexible Low Loss Jumper for wireless radios up to 7 GHz SMA Reverse Male to N-Male
    LINKEDPRO BY EPCOM

    Ultra Flexible Low Loss Jumper for wireless radios up to 7 GHz SMA Reverse Male to N-Male

    Model: LP-SMRPNM-60-V2 | SKU: LP-SMRPNM-60-V2
    Sale
    LINKEDPRO BY EPCOM

    Ultra Flexible Low Loss Jumper for wireless radios up to 7 GHz SMA Reverse Male to N-Male

    Model: LP-SMRPNM-60-V2 | SKU: LP-SMRPNM-60-V2
    Regular price $24.34 USD
    Regular price $30.43 USD Sale price $24.34 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 360° Indoor Ceiling-Mounted Wi-Fi 6 Access Point, dual-band MU-MIMO 4x4 @2.4 GHz, 4x4 @5 GHz, 3202 Mbps, supports up to 512 users, ports: 1 x 2.5GE, 1 x GE, standalone captive portal, supports Reyee Mesh
    RUIJIE

    360° Indoor Ceiling-Mounted Wi-Fi 6 Access Point, dual-band MU-MIMO 4x4 @2.4 GHz, 4x4 @5 GHz, 3202 Mbps, supports up to 512 users, ports: 1 x 2.5GE, 1 x GE, standalone captive portal, supports Reyee Mesh

    Model: RG-RAP2260(E) | SKU: RG-RAP2260(E)
    RUIJIE

    360° Indoor Ceiling-Mounted Wi-Fi 6 Access Point, dual-band MU-MIMO 4x4 @2.4 GHz, 4x4 @5 GHz, 3202 Mbps, supports up to 512 users, ports: 1 x 2.5GE, 1 x GE, standalone captive portal, supports Reyee Mesh

    Model: RG-RAP2260(E) | SKU: RG-RAP2260(E)
    Regular price $245.66 USD
    Regular price $0.00 USD Sale price $245.66 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
  • Ultra Flexible low loss jumper for wireless radios up to 7 GHz N-Male to N-Male 60 cm
    LINKEDPRO BY EPCOM

    Ultra Flexible low loss jumper for wireless radios up to 7 GHz N-Male to N-Male 60 cm

    Model: LP-NM-NM-60-V2 | SKU: LP-NM-NM-60-V2
    Sale
    LINKEDPRO BY EPCOM

    Ultra Flexible low loss jumper for wireless radios up to 7 GHz N-Male to N-Male 60 cm

    Model: LP-NM-NM-60-V2 | SKU: LP-NM-NM-60-V2
    Regular price $22.10 USD
    Regular price $27.62 USD Sale price $22.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Wi-Fi 7 Access Point / 3.6 Gbps / Dual-Band 2x2:2 MIMO / MLO / 4KQAM / MRU / Preamble Puncturing / 256 Concurrent Clients / 2 x 2.5G PoE+ Ports / 175m Coverage / BLE 5.3 / Integrated Management
    GRANDSTREAM

    Wi-Fi 7 Access Point / 3.6 Gbps / Dual-Band 2x2:2 MIMO / MLO / 4KQAM / MRU / Preamble Puncturing / 256 Concurrent Clients / 2 x 2.5G PoE+ Ports / 175m Coverage / BLE 5.3 / Integrated Management

    Model: GWN7670 | SKU: GWN7670
    Sale
    GRANDSTREAM

    Wi-Fi 7 Access Point / 3.6 Gbps / Dual-Band 2x2:2 MIMO / MLO / 4KQAM / MRU / Preamble Puncturing / 256 Concurrent Clients / 2 x 2.5G PoE+ Ports / 175m Coverage / BLE 5.3 / Integrated Management

    Model: GWN7670 | SKU: GWN7670
    Regular price $128.33 USD
    Regular price $160.41 USD Sale price $128.33 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • airGrid airMAX M5 CPE up to 100 Mbps, 5 GHz (5170-5875 MHz) with 27 dBi grid antenna
    UBIQUITI NETWORKS

    airGrid airMAX M5 CPE up to 100 Mbps, 5 GHz (5170-5875 MHz) with 27 dBi grid antenna

    Model: AG-HP-5G27 | SKU: AG-HP-5G27
    Sale
    UBIQUITI NETWORKS

    airGrid airMAX M5 CPE up to 100 Mbps, 5 GHz (5170-5875 MHz) with 27 dBi grid antenna

    Model: AG-HP-5G27 | SKU: AG-HP-5G27
    Regular price $83.85 USD
    Regular price $100.99 USD Sale price $83.85 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 45º Sector Antenna MIMO 2x2, 4.9 - 6.4 GHz, 19 dBi Gain, IP55, 2 N-Female Connectors, Mounting Included
    MIMOSA NETWORKS

    45º Sector Antenna MIMO 2x2, 4.9 - 6.4 GHz, 19 dBi Gain, IP55, 2 N-Female Connectors, Mounting Included

    Model: N5-45X2 | SKU: N5-45X2
    Sale
    MIMOSA NETWORKS

    45º Sector Antenna MIMO 2x2, 4.9 - 6.4 GHz, 19 dBi Gain, IP55, 2 N-Female Connectors, Mounting Included

    Model: N5-45X2 | SKU: N5-45X2
    Regular price $370.10 USD
    Regular price $462.62 USD Sale price $370.10 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • 802.11ac Wave-2 3x3:3 Enterprise Wi-Fi Access Point
    GRANDSTREAM

    802.11ac Wave-2 3x3:3 Enterprise Wi-Fi Access Point

    Model: GWN-7615 | SKU: GWN-7615
    Sale
    GRANDSTREAM

    802.11ac Wave-2 3x3:3 Enterprise Wi-Fi Access Point

    Model: GWN-7615 | SKU: GWN-7615
    Regular price $97.02 USD
    Regular price $121.27 USD Sale price $97.02 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Ultra Flexible low loss jumper for wireless radios up to 7 GHz N-Male to N-Male 1 m
    LINKEDPRO BY EPCOM

    Ultra Flexible low loss jumper for wireless radios up to 7 GHz N-Male to N-Male 1 m

    Model: LP-NM-NM-1M-V2 | SKU: LP-NM-NM-1M-V2
    Sale
    LINKEDPRO BY EPCOM

    Ultra Flexible low loss jumper for wireless radios up to 7 GHz N-Male to N-Male 1 m

    Model: LP-NM-NM-1M-V2 | SKU: LP-NM-NM-1M-V2
    Regular price $22.36 USD
    Regular price $27.95 USD Sale price $22.36 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Enterprise Wi-Fi 5 Access Point – 802.11ac Wave 2, 2x2:2, Cloud Managed Wireless AP with Dual Gigabit Ethernet
    GRANDSTREAM

    Enterprise Wi-Fi 5 Access Point – 802.11ac Wave 2, 2x2:2, Cloud Managed Wireless AP with Dual Gigabit Ethernet

    Model: GWN7605LR | SKU: GWN7605LR
    Sale
    GRANDSTREAM

    Enterprise Wi-Fi 5 Access Point – 802.11ac Wave 2, 2x2:2, Cloud Managed Wireless AP with Dual Gigabit Ethernet

    Model: GWN7605LR | SKU: GWN7605LR
    Regular price $115.08 USD
    Regular price $143.85 USD Sale price $115.08 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • Rugged Power & Connectivity: Wi-Tek WI-PMS305GF-I Industrial PoE Switch with 24/48V Mixed 802.3af/at/bt PoE, SFP Uplink, Extreme Temperature Support & 6kV Surge Protection
    WI-TEK

    Rugged Power & Connectivity: Wi-Tek WI-PMS305GF-I Industrial PoE Switch with 24/48V Mixed 802.3af/at/bt PoE, SFP Uplink, Extreme Temperature Support & 6kV Surge Protection

    Model: WI-PMS305GF-I | SKU: WI-PMS305GF-I
    Sale
    WI-TEK

    Rugged Power & Connectivity: Wi-Tek WI-PMS305GF-I Industrial PoE Switch with 24/48V Mixed 802.3af/at/bt PoE, SFP Uplink, Extreme Temperature Support & 6kV Surge Protection

    Model: WI-PMS305GF-I | SKU: WI-PMS305GF-I
    Regular price $289.79 USD
    Regular price $362.24 USD Sale price $289.79 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
    Sale
  • RG-AirMetro550G-B Wireless Bridge 1 to 32 PTMP Base Station With 2 GE Ports, Up to 867 Mbps at 5 GHz
    RUIJIE

    RG-AirMetro550G-B Wireless Bridge 1 to 32 PTMP Base Station With 2 GE Ports, Up to 867 Mbps at 5 GHz

    Model: RG-AIRMETRO550G-B | SKU: RG-AIRMETRO550G-B
    RUIJIE

    RG-AirMetro550G-B Wireless Bridge 1 to 32 PTMP Base Station With 2 GE Ports, Up to 867 Mbps at 5 GHz

    Model: RG-AIRMETRO550G-B | SKU: RG-AIRMETRO550G-B
    Regular price $190.44 USD
    Regular price $0.00 USD Sale price $190.44 USD
    Unit price /  per 
    📦 $14.99 Flat-Rate Ground
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    1. General Warranty Coverage

    All commercial hardware supplied by Nuo Networks is backed by authorized manufacturer warranty terms (via EPCOM USA). Products must be installed and operated according to manufacturer technical specifications and environmental guidelines.

    Important: We strongly recommend retaining all original retail packaging, internal boxes, and anti-static bags for at least 60 days from the purchase date to facilitate RMA processing.

    2. Pre-RMA Technical Troubleshooting

    Before requesting a return, contractors and integrators are required to perform basic technical verification:

    • Verify operating voltage and power supply polarity/amperage (especially PoE budgets).
    • Review installation pinouts, termination standards (T568B), and official product manuals.
    • Test suspect unit on a verified alternative port or workbench environment.
    • Contact our engineering team at +1 (888) 306-4555 or via WhatsApp at +1 (424) 355-3283 for remote diagnostics.

    3. Warranty Periods by Product Category

    Equipment Category Standard Period Conditions & Details
    Commercial Hardware (New) 1 to 5 Years 1-year standard against factory defects. Select enterprise switches, patch panels, and antennas carry 3 to 5-year coverage.
    Surveillance Hard Drives 1 to 3 Years Factory warranty on Western Digital Purple and Seagate SkyHawk surveillance storage drives.
    Backup Batteries & Power Cells 6 to 12 Months Based on manufacturer-rated operational service life. Terminals must be inspected regularly.
    Consumables & Spare Parts 30 Days Strobes, replacement circuit boards, bulbs, power adapters, and internal fuses.
    Refurbished / Graded Gear 6 to 12 Months Grade A*: Same as new. Grade B*: 1 year. Grade C*: 6 months. Grade D* & Clearance: Sold as-is.

    4. Step-by-Step RMA Procedure

    1

    Obtain RMA Authorization

    Contact support at +1 (888) 306-4555 or rma@nuo-networks.com. Unsolicited shipments without a valid RMA number will be rejected.

    2

    Secure Packaging

    Pack items in original retail boxes. Write the RMA number on the packing slip inside and on the outer shipping label. Never write directly on retail product packaging.

    3

    Ship to Authorized RMA Hub

    Ship insured via UPS, FedEx, or DHL to your nearest regional repair fulfillment facility.

    4

    Bench Evaluation & Return

    Our lab tests and resolves warranty units within 5 to 7 business days. Nuo Networks covers ground return freight on approved warranty claims.

    5. Authorized RMA Hubs

    Ship approved RMA returns to the facility specified on your RMA document:

    Texas Master RMA Center:
    Nuo Networks / EPCOM Returns
    1630 E Paisano Dr.
    El Paso, TX 79901
    Florida Regional RMA Hub:
    Nuo Networks / EPCOM Returns
    2741 NW 82nd Ave #106
    Miami, FL 33122

    6. Warranty Exclusions

    Warranty coverage is voided under the following circumstances:

    • Removed, defaced, or altered manufacturer serial numbers and barcodes.
    • Power surge or lightning damage without certified surge protection devices (SPDs).
    • Physical abuse, dropped units, internal burns, or moisture/liquid intrusion.
    • Unauthorized board-level modifications or non-official firmware modifications.
    • Data Loss: Customer is responsible for system backups. Nuo Networks is not liable for lost CCTV footage or configurations.

    Important Restrictions on Merchandise Returns:

    1. Cut Bulk Cable: Spools or reels of Cat6, fiber optic, or coaxial cable that have been cut, pulled, or altered are strictly non-returnable.
    2. Software & Cloud Licenses: Digital activation keys, VMS licenses, and platform renewals are non-returnable once generated.
    3. Commercial Return Window: Remorse or stock returns must be requested within 30 days of invoice date in factory-sealed, resalable condition. A standard 15% restocking fee applies.
    4. Store Credit Only: Approved commercial returns are credited to the customer account for future equipment orders; cash refunds are not issued.
    5. Carrier Shipping Damage: Inspect cartons upon UPS/FedEx arrival. If outer packaging shows severe transit damage, refuse the package or take photos and notify support@nuo-networks.com within 48 hours.

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